SharePoint Power Platform Developer and Administrator

Overview

Come join our growing team with a 21st Century Vision! At Kayla Tek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose Kayla Tek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service.

Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.

As a SharePoint Power Platform Developer and Administrator, you will be responsible for providing support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR. With missions that include the Pentagon, Joint Base Andrews, Joint Base Anacostia‑Bolling, and other locations, leased spaces, and alternate sites, you'll be working in a fast‑paced, challenging, and rewarding environment where AFNCR operations must never fail.

Your primary support areas will include IT Operations and Maintenance, Plans, Projects, and Engineering.

Medical, Dental, Vision, Health Savings Account, FSA, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD&D Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more!

Joint Base Andrews, MD - 100% on site (with ad-hoc telework)

Core hours: 6 am - 6 pm;

• Requires a current 8140 IAT Level II (Intermediate or Advanced) certificate (CompTIA Security+).

• Active DOD Secret clearance

• Provide technical support, administration, and troubleshooting for SharePoint Online (SPO) and Microsoft 365 collaboration environments supporting AFNCR ITS customers.
• Develop and maintain custom SharePoint and Power Platform solutions utilizing:
• Java Script
• CSS
• HTML
• jQuery
• JSON
• Bootstrap
• React JS
• VS Code
• Design, develop, and maintain Microsoft Power Platform solutions, including:
• Power Apps
• Power Automate
• Power BI dashboards and reporting solutions
• Resolve Tier 1–3 SharePoint Online incidents, service requests, and operational issues in accordance with established SLAs and ITIL processes.

• Site creation
• Configuration
• Permissions management
• Governance
• Content management
• Decommissioning activities
• Manage SharePoint permissions, Active Directory-integrated access controls, user/group memberships, and high-level administrative functions across multiple environments.
• Design and modify SharePoint pages, layouts, branding, and user interfaces to support customer and mission requirements.
• Monitor SharePoint environment health, site usage metrics, performance, and service availability to ensure operational stability.
• Support enterprise collaboration initiatives, modernization efforts, and process improvement activities across AFNCR ITS supported organizations.
• Utilize BMC Helix, Remedy, or Service Now ticketing systems to document, track, update, and resolve incidents, change requests, and service requests.
• Participate in Change Management processes, including implementation support, outage coordination, and documentation of system changes.
• Develop technical documentation, SOPs, knowledge articles, user guides, and training materials for customers and support personnel.
• Conduct customer engagement sessions to gather business and technical requirements for SharePoint and Power Platform solutions.
• Coordinate with application teams, database administrators, cybersecurity personnel, and infrastructure teams to ensure secure and compliant system operations.
• Maintain compliance with DoD, Air Force, AFNCR ITS, and cybersecurity policies, including security best practices and operational procedures.
• Support after-hours maintenance, troubleshooting, and outage response activities as…