User Profile Management Systems Administrator - TS​/SCI Polygraph

USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly contributing to a mission that protects our nation every day.

• Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints
• Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness
• Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards
• Troubleshoot complex profile‑related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors
• Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments
• Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment
• Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end‑user experience
• Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements
• Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments

• 4+ years of related experience
• Active TS/SCI clearance with a favorable Polygraph
• DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
• Microsoft 365 Certified:
  Endpoint Administrator Associate (40+ hrs)
• Hands‑on experience administering enterprise endpoint management platforms (e.g., MECM/Intune) across multinetwork environments
• Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation
• Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
• Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
• Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
• Strong documentation, communication, and cross‑team collaboration skills
• US citizenship required

• User Profile Management Systems Administrator Senior – Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree
• User Profile Management Systems Administrator Principal – Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree

• Policy Enforcement
• Profile Management
• User Environment Management (UEM)
• Virtual Desktop Infrastructure (VDI)

Work Location:

USA MD Annapolis Junction

Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL Mac Dill AFB, USA VA Springfield

Scheduled Weekly

Hours:

40

Travel Required:

None

Telecommuting Options:
Onsite

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary.

Our benefits package for US-based employees includes medical, dental, and vision plan options; a 401(k) plan with company match; paid time off; flexible work weeks; disability benefits; life insurance; and other insurance offerings.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans