Computer Information Services Specialist II; Emaint Manager Job Baltimore area,Maryland USA,IT/Tech

Position: COMPUTER INFORMATION SERVICES SPECIALIST II (eMaint Manager)

Introduction

Maryland Military Department is looking for a candidate to fill the Computer Info Services Specialist I position. This position will serve as the eMaint Manager for the agency. Join a dynamic team and embark on a career with benefits, pension, generous leave, a competitive salary, and opportunities for professional growth. The selected candidate will work on a compressed schedule Tuesday–Friday, 6:30 am to 5:00 pm.

Free parking will be available on site.

Grade

Location

Fifth Regiment Armory
29th Division St.
Baltimore, MD 21201

Main Purpose of the Job

To evaluate, implement, maintain, and continuously improve the eMaint Computerized Maintenance Management System (CMMS) and the data integrity across the Maryland National Guard Facilities Management Branch (FMB). This position is the primary system administrator and data steward for eMaint, ensuring that all work orders (WOs) are accurately created, categorized, prioritized, tracked, and closed in a timely manner across all FMB sites and regions statewide.

In addition, this position leads the quarterly eMaint Backlog Assessment process—analyzing open WO data by priority, age, trade category, site, and region—and produces actionable reports and recommendations that enable FMB leadership to reduce overdue WOs, mitigate life‑safety risks, and shift toward a proactive preventive maintenance posture.

Position Duties

Plan, coordinate, and conduct training programs for microcomputer users and eMaint system end users.
Manage and control inventory of microcomputer hardware and software.
Monitor customer service requests.
Coordinate the maintenance and modifications of computer system applications.

Minimum Qualifications

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience:

One year evaluating, implementing and maintaining personal computer hardware and software.

Notes:
Exemptions and Substitutions

Candidates may substitute experience responding to and resolving help desk calls from users of computers or operating equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year‑for‑year basis for the required education.

Candidates may substitute nine credit hours in personal computer applications at an accredited college, university or institution for one year of the required experience.

Candidates may substitute completion of a certification program in computer repair, such as Microsoft A+ or an equivalent program for one year of the required experience.

Candidates may substitute U.S. Armed Forces military service experience as a non‑commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field for one year of the required experience.

Desired or

Preferred Qualifications

Experience utilizing an eMaint Computerized Maintenance Management System (CMMS) or an equivalent system.
Experience monitoring customer service requests and work orders.

Licenses, Registrations and Certifications

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland with less than 5 points to operate a state vehicle.

Benefits

Health insurance
Dental plan
Vision plan offered at a low cost

Equal Opportunity Employer

Maryland is an equal opportunity employer and is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity.

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