Cloud Reporting and Documentation Specialist
Listed on 2026-06-19
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst
Cloud Reporting and Documentation Specialist
CGI Federal is seeking a Cloud Reporting & Documentation Specialist to support the ACI program through cloud billing reconciliation, dashboard maintenance, and development of technical documentation and user materials. This role ensures accuracy of multi-cloud billing data, delivers monthly cost and usage reporting, and maintains clear documentation and communication to support operational transparency and decision‑making.
Your future duties and responsibilities- Reconcile monthly cloud billing and usage data for AWS, Azure, and GCP, ensuring accuracy and resolving discrepancies.
- Maintain and update technical documentation, process guides, and job aids across Confluence, SharePoint, and Service Now.
- Develop and support dashboards and reports using Tableau, Power BI, or Excel, ensuring clarity and accurate data representation.
- Analyze cloud cost and usage trends, identify anomalies or variances, and provide insights to IS and stakeholders.
- Prepare and distribute monthly billing summaries, dashboards, and showback survey results.
- Support distribution, tracking, and summarization of monthly cloud billing surveys.
- Provide user support and basic training on dashboards, documentation, and cloud billing processes.
- Assist with communication materials related to cloud updates, process changes, or new initiatives.
- Maintain version control and inventories for documentation and dashboard content.
- Participate in process improvement efforts and assist with resolving billing or dashboard issues.
- Monitor compliance with internal cloud billing requirements and documentation standards.
- Ability to obtain and maintain public trust clearance.
- 7+ years of professional experience, including experience with cloud billing, cost analysis, or cloud operations.
- Hands‑on experience with AWS, Azure, and/or GCP billing and usage reporting.
- Strong technical writing and documentation skills, with experience in Confluence, SharePoint, or Service Now.
- Proficiency with reporting or dashboard tools such as Tableau, Power BI, or advanced Excel.
- Ability to analyze cost and usage data, identify issues, and communicate findings effectively.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple tasks and meet recurring monthly deadlines.
- Good communication and customer support skills when working with stakeholders.
- Experience with Fin Ops principles or cloud cost optimization practices.
- Familiarity with tools such as Cloud Health, Apptio/Cloudability, or AWS Cost Explorer.
- Experience supporting federal clients or working within compliance‑driven environments.
- Exposure to Service Now reporting or estimate collection workflows.
- Experience creating user training materials or delivering quick training sessions.
- Knowledge of basic change management practices (e.g., PROSCI/ADKAR preferred).
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit‑based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 – $.
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well‑being programs
- Atlassian Confluence
- Business Analysis
- Communication
- Technical Writing
- Tableau
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).