Laboratory Informatics Coordinator

Under minimal supervision, this position maintains and supports the Core Lab Information System, Instrument Interfaces, Information Systems Middleware and acts as a liaison between Core Lab Information System and Epic. Maintain standards to meet all guidelines as written by all regulatory agencies.

Bachelor's degree in Medical Technology or the equivalent education, training and experience as defined by the regulations of CLIA

3 years in the use of related information systems and programs

• Knowledge of intranet and internet system maintenance
• Skill in ad hoc report writing
• Skill in written and oral communication
• Skill in providing customer service
• Skill in problem troubleshooting and resolution
• Skill in computer and advanced business and office productivity applications
• Able to multi-task

Certification in medical technology by a recognized certifying agency (such as ASCP) or Industry Certification

• Some heavy lifting of computer equipment may be required.

• Maintains IS middleware (Data Innovations Instrument Manager, TSM and Telcor) files/directories as observed in the middleware interfaces.
• Provides middleware support and education for better data use to include use of spreadsheets, presentation tools and simple databases.
• Assists with troubleshooting and resolving user identified system issues in conjunction with IS middleware and Epic health information system.
• Designs, participates in and assists with all LIS middleware system testing. Maintains compliance with all regulatory agencies.
• Provides, where appropriate, customer and user training and system documentation. Creates and updates procedures, competency and training checklists.
• Lead applicable user groups, implementation teams and actively participate in cross function/module groups or committees.
• Manages, validates and implements the auto-verification program (rule development) as it applies to both the Instrument Manager, TSM and Epic Information System.
• Identify areas of improvement and drive for more effective and efficient methods of operation.
• Assists in development, design and validation of current and new instrument interfaces.
• Work with cross-functional departments in resolving escalated issues.

$68,150.51 - $

GBMC Health Care and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.