Senior Help Desk
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-11
Listing for:
Polarits
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Overview
Senior Help Desk – Baltimore, MD (Onsite)
Responsibilities- Provide support in an enterprise IT environment for computer hardware, software, and enterprise applications.
- Manage incidents and service requests using JIRA, Service Now or other help desk ticketing applications.
- Minimum seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications.
- Minimum three (3) years of experience using JIRA, Service Now or other help desk ticketing applications.
- Minimum three (3) years of experience supporting LAN, switching, and Wireless Access Points (WAP) or related.
- Minimum three (3) years of experience managing enterprise antivirus solutions.
Position Requirements
10+ Years
work experience
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