Practice Architect II

Description Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion.

We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here's what the opportunity supported through our TGS Talent Acquisition Team requires:
The Practice Architect II (PA II) position is a leadership position in the organization that is responsible for managing multiple consulting and delivery projects and account teams/programs. The Practice Architect II provides consulting and delivery assurance of services for clients through a range of internal and external functions in the following areas:
Consulting, Account Interaction, Service Delivery and Practice Delivery responsibilities. The position of Practice Architect II is distinguished from more senior Practice Architect positions by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $10M. As a second level Practice Architect, the PA II is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting / delivery management within the defined subject matter area, including resource management, deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services.

For a PA II, these engagements will typically be delivered at one of our North America Solution Centers, India Solutions Center, or at the customer location, usually North American based. They are expected to have advanced level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional project / program.

The different types of projects / engagements may include, but are not limited to the following:

- Existing environment assessments and road maps
- New architecture designs and implementations
- Modernization efforts, including: o Large-scale upgrades and / or migrations o Remediation of identified deficiencies o Re-designs and reconfigurations
- High-availability and disaster recovery systems
- Full systems management lifecycle (provision, deploy, monitor, patch, upgrade, and retire) solutions
- Operational maintenance and optimizations, including: o Monitoring and management o Automated Deployments o Patching and vulnerability remediation o Administration and support o Process refinement and automation The primary focus of this architect role will include the following technologies / subject matter areas:

- Primary technology expertise required: o Enterprise network infrastructure design, implementation, and optimization (LAN/WAN, routing, switching, and wireless). o Software-Defined Networking (SD-WAN, SD-Access) and network automation platforms. o Network security technologies including next-generation firewalls, segmentation, and zero trust architectures. o Wireless site survey and RF planning tools (e.g., Ekahau) for validating coverage and capacity in complex environments. o Cloud-delivered Network-as-a-service(NaaS) architecture and management platforms (e.g., Cisco Meraki, Juniper Mist) - Secondary expertise: o Understanding and managing change control processes, maintenance windows, and operational constraints in live network environments.

o Able to effectively present and explain complex technical concepts to executives and other non-technical persons. o Unified Communication and VoIP infrastructure, including call control platforms, SIP trunking, and QoS network design (e.g., Cisco CUCM/Webex Calling, Microsoft Teams Direct Routing) Key Accountabilities and Priorities Solution Delivery
- Gain a clear understanding of customers' business requirements and their technical requirements based upon the developed solution and agreed statement of work (SOW).

- Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve project, stakeholder, and delivery issues in a timely manner.

- Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.

- Consolidate delivery status and agreed costing information across the project stakeholders.

- Ensure delivery…