Sr Programmer Analyst -AI Productivity & Automation Job Baltimore area,Maryland USA,IT/Tech

Req#:669389 Sr. Programmer Analyst-Productivity & Automation

Monday-Friday (8:30-5)

Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days weekends, Go Lives and Special Projects.

Johns Hopkins

750

E. Pratt Street, 5th Floor

Baltimore, MD 21202

General

Position Summary:

Supporting the Hopkins organization’s AI Productivity and Automation Team. These roles focus on enabling safe, effective, and scalable use of artificial intelligence (AI)-assisted development and automation to improve clinical, operational, and administrative workflows.

All staff are expected to support enterprise initiatives involving tools such as:

Microsoft Copilot and Microsoft 365 ecosystem
Generative AI platforms (e.g., ChatGPT, Claude)
Power Platform (Power Apps, Power Automate, Power BI)
Other approved AI agents and AI-assisted development/workflow automation

All activities must align with organizational policies related to data privacy, security, compliance, and responsible AI use
.

Job Responsibilities

Demonstrate commitment to responsible AI use
, including adherence to data privacy, security, and regulatory requirements
Collaborate with clinical, operational, and administrative stakeholders to identify opportunities for workflow optimization and automation
Apply critical thinking to evaluate AI-generated outputs for accuracy, appropriateness, and risk
Participate in continuous learning related to AI tools, automation platforms, and emerging technologies
Contribute to improvements in efficiency, quality, user experience, or operational effectiveness through AI-enabled solutions

AI-Enabled Workflow Analysis and Development

Analyze current workflows to identify automation and AI optimization opportunities
Document AI-enhanced workflows and business process changes
Configure and maintain AI agent platforms and automation tools
Develop reusable AI-driven workflows and prompt frameworks
Design, develop, and implement AI-enabled applications and integrations
Support integration with enterprise AI platforms and services

Automation & Integration

Build scalable automation solutions using both AI-assisted and traditional development approaches
Integrate AI capabilities into existing systems, workflows, and data pipelines

Prompt Engineering & Optimization

Design, test, and optimize prompts and AI workflows for enterprise use
Collaborate with analysts and trainers to operationalize AI capabilities

Security & Compliance

Ensure all AI solutions comply with organizational standards for data security and privacy
Implement safeguards for responsible AI use in solution design

Validation & Performance Monitoring

Evaluate AI-generated outputs for accuracy, consistency, and compliance
Monitor system performance and recommend improvements

User Support & Continuous Improvement

Provide support for AI-enabled workflows and tools
Collect user feedback and refine solutions to improve usability and outcomes

Additional Qualifications

Familiarity with generative AI tools and productivity platforms
Experience with or aptitude for AI agent platforms and automation tools
Ability to critically evaluate AI outputs and identify risks
Strong analytical, documentation, and workflow mapping skills

Required

Education:

Two years college course work or trade school required. Additional experience may be substituted for education.

Required Experience: Three years of related work experience with computer systems and applications.

Preferred

Job Qualifications:

Knowledge in the assigned application as well as the platform on which it runs.

Knowledge, Skills, & Abilities (KSA’s):

Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.

Must demonstrate strong critical thinking and analytical reasoning skills.

Ability to work on multiple priorities effectively.

Ability to prioritize conflicting demands.

Ability to execute assigned project tasks within established schedule.

Ability to work collaboratively in a team environment.

Ability to communicate effectively in the service of users and colleagues.

Writes and communicates clearly and concisely.

Possesses sound documentation skills.

Ability to maintain confidentiality.

Must demonstrate exemplary customer service skills

Salary Range:
Minimum $27.51/visit - Maximum $48.14/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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