More jobs:
Director, AI Ops, Incident & Level 2 App
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-19
Listing for:
Ports North
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Specialist
Job Description & How to Apply Below
Ports North in Baltimore seeks a seasoned Vice President - Director to lead AI Operations, Incident Management, Problem Management, and Level 2 Application Support. The role drives strategy, execution, and continuous improvement to minimize incidents and maximize service availability across enterprise platforms.
The ideal candidate has a strong technology operations background, a passion for automation, observability, and data-driven decisions, and will partner with Engineering, Infrastructure,
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