Systems Development Manager-AI Productivity & Automation

Req#:670462 Systems Development Manager-AI Prodictivity & Automation

Monday-Friday (8:30-5)

Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days weekends, Go Lives and Special Projects.

Johns Hopkins

750

E. Pratt St., 5th Floor

Baltimore, MD 21202

These roles focus on enabling safe, effective, and scalable use of artificial intelligence (AI)-assisted development and automation to improve clinical, operational, and administrative workflows.

All staff are expected to support enterprise initiatives involving tools such as:

• Microsoft Copilot and Microsoft 365 ecosystem
• Generative AI platforms (e.g., ChatGPT, Claude)
• Power Platform (Power Apps, Power Automate, Power BI)
• Other approved AI agents and AI-assisted development/workflow automation

All activities must align with organizational policies related to data privacy, security, compliance, and responsible AI use
.

• Demonstrate commitment to responsible AI use
  , including adherence to data privacy, security, and regulatory requirements
• Collaborate with clinical, operational, and administrative stakeholders to identify opportunities for workflow optimization and automation
• Apply critical thinking to evaluate AI-generated outputs for accuracy, appropriateness, and risk
• Participate in continuous learning related to AI tools, automation platforms, and emerging technologies
• Contribute to improvements in efficiency, quality, user experience, or operational effectiveness through AI-enabled solutions

• Foundational understanding of AI-enabled productivity tools and their business applications
• Ability to adapt to evolving technologies and workflows
• Strong collaboration, communication, and problem-solving skills

• Ensure solutions are operating within AI governance frameworks for safe and compliant AI usage, including privacy and data protection considerations
• Partner with security, compliance, and data stakeholders to ensure adherence to organizational standards

• Identify, prioritize, and oversee a portfolio of AI and automation use cases
• Establish intake, evaluation, and prioritization processes for AI initiatives

• Lead enterprise adoption of AI tools and AI-assisted development/agent platforms
• Develop and implement change management strategies to support integration into daily workflows
• Monitor adoption metrics, user satisfaction, and productivity outcomes

• Evaluate emerging AI technologies and vendors for enterprise use
• Manage vendor relationships and tool selection for AI capabilities

• Experience leading enterprise technology adoption initiatives
• Strong understanding of AI technologies, including generative AI capabilities and limitations
• Knowledge of AI governance, risk management, and ethical considerations
• Experience with AI agent platforms and automation tools
• Demonstrated ability to translate strategic objectives into operational execution

• Education:
  
  Baccalaureate degree in computer science, business, or clinical related field or equivalent work experience. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years’ experience-for-one year education basis.
• Certifications:
  
  May be required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.
• Experience:
  • Seven years’ experience with appropriate computer systems and applications, as well as operational experience in a clinical or healthcare business field.
  • Three years of supervisory/managerial experience

• Master’s Degree preferred
• PMP Certification preferred
• Previous Epic experience preferred
• Previous IT experience preferred
• Working knowledge of MS Project is strongly preferred

• Ability to establish and meet work schedules and project deadlines.
• Ability to work with diverse personalities and conflicting priorities to implement projects and tasks.
• Demonstrated expertise…