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Network Services Lead - IT & Service Desk
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-24
Listing for:
State of Maryland
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
State of Maryland’s MDH Office of Enterprise Technology (OET) seeks a full-time IT Service Desk professional to support the Service Desk Team and assist the HQ servicedesk team, ensuring SLA compliance and improved customer service.
Responsibilities include leading and operational support, staff development, and coordinating with the supervisor and Metro Regional Manager to maintain high service levels.
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