System Administrator - Level 3

Job description

LOCATION:

Annapolis Junction, MD | Sat-Wed 10pm-6am

Position requires an active TS/SCI with polygraph level clearance. US citizenship is required.

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

May coach and provide guidance to less-experienced professionals.

Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.

Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.

• Hardware
• Remote Assistance
• Remote Desktop

HS Diploma or GED with Twenty (20) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Bachelors with Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Position requires an active TS/SCI with polygraph level clearance. US citizenship is required.

IAT Level I Certification Required (CompTIA A+ CE, CompTIA Network+ CE).

The likely salary range is up to $130K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

For over two decades, Carson Solutions has delivered comprehensive IT services across the full technology lifecycle-from planning and design to management and maintenance. As a forward-looking firm with strong technical expertise and agility, we are committed to providing high-quality support in systems administration, cloud technologies, artificial intelligence, information assurance, help desk services, project management, engineering solutions, and more for our clients and partners.

Our success is driven by our people - skilled, dedicated professionals who understand the demands of both public and private sectors. We prioritize hiring top talent and staying flexible to meet the evolving needs of our clients and our team. Focused on innovation, we strive to lead in our field, exceed expectations, and positively impact the communities we serve.