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Senior IT Help Desk Lead | ITIL & End-User Support
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-11
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Government Services, LLC is seeking a Senior Help Desk Technician to provide Level 1 & 2 PC Assist support for the EOUSA, handling accounts, software/hardware installs, and end-user training. The role includes ITIL-based incident logging, reporting, and proactive service delivery across executive staff and attorneys.
Strong communication and documentation skills are needed for effective support. Responsibilities cover backup/restoration, file server support, remote user setups, training, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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