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IT Service Desk Analyst I — Tier 1 Support & On-Call
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-22
Listing for:
GBMC HealthCare
Per diem
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GBMC Health Care is seeking an IT Service Desk Analyst in Baltimore to provide Tier 1 support via phone, email, and remote access. Some on-site visits and on-call duties are required.
The role emphasizes resolving incidents within SLAs and documenting solutions for future reference. Ideal candidates have a High School diploma or technical certificate and about a year in a technical support call center, preferably in a hospital setting.
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