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IT Help Desk Specialist - Tier-1 Support & Onboarding
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-22
Listing for:
Chase Brexton Health Care
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Chase Brexton Health Care is seeking a Help Specialist to provide Tier-1 support for hardware, software, and phone issues. The role includes configuring new workstations, managing user access, and documenting incidents in the help desk system.
Responsibilities include onboarding new users, maintaining equipment inventories, and assisting with after-hours on-call support. Strong knowledge of Windows environments and patient privacy regulations is essential.
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