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Technical Support Specialist - SQL & Customer Success
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-22
Listing for:
Relativity
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist to diagnose and troubleshoot complex software and networked systems, interacting with customers by phone and email, and maintaining records in Salesforce. You will handle tickets, escalate issues when needed, and work across the product vertical with a focus on delivering high-quality support.
The role requires SQL and Windows proficiency, a 9-hour shift Monday–Friday within CST, and obtaining a Public Trust clearance for Relativity One
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