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Baltimore Onsite Field Support Lead - VDI & Endpoints
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-09-09
Listing for:
Accenture Infrastructure and Capital Projects, LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Accenture Flex is seeking a Desktop Support Analyst in Baltimore to deliver advanced end-user IT support across desktop systems, laptops, mobile devices, and VDI environments, ensuring reliable operation and strong customer service within a regulated financial services setting.
You will troubleshoot hardware, OS, and application issues, support Windows endpoints, manage devices with Intune/SCCM, and collaborate with infrastructure, security, and networking teams to resolve incidents within SLAs.
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