Industrial Systems Integration Specialist; OT​/IT

Position Summary The Industrial Systems Integration Specialist will lead the configuration, integration, deployment, troubleshooting, and ongoing support of DL's platform, Enterprise to Field Systems (EFS) and connected field devices.

The successful candidate should have experience with some or all of the below:

Windows server installation/configuration

Networking and telecommunications, including TCP/IPMS SQL and database concepts MS Excel Basic Linux OS Understand how various software components work together to communicate with field devices

Understanding/background with field devices such as meters, PLC, relays, pumps, and other devices.understanding of industrial protocols - DNP3, Modbus, BACnet, other.

Assist with system integration and support customers throughout project delivery and operation.

This is a hands-on, multidisciplinary role. The ideal candidate is comfortable working across networking, telecommunications, industrial communications, software configuration, device connectivity, and technical customer support.

Key Responsibilities Learn the EFS platform to be able to troubleshoot and configure the platform and field devices.

Document system configurations, device settings, network information, technical procedures, and troubleshooting activities.

Create and maintain technical documentation using Microsoft Excel and Word.

Support and manage key clients:keep track and complete multiple tasks concurrently

Organize incoming tasks and information so they are readily available

Check on the client system routinely to ensure all are working properly

Visit client site to troubleshoot and resolve connectivity and device issues

Convey all communications and issues from client perspective to DL team

Self-motivate and responsible for fulfilling contact terms [ex. Walk through, communicate with all stakeholders, change management process, client system updates/upgrades]Produce ideas to improve client experience and delivery and implement

Project Lead/Support:

Lead/support various client projects, including submittal packages and diagrams

Visit client sites to gather technical information as part of new projects

Attend onsite and Teams meetings for various projects, update project information and ensure deadlines are met Project technical implementation

Convey all communications and issues from client perspective to DL team Contribute to the continuous improvement of technical processes, documentation, tools, and customer solutions.

Required Qualifications Associate's degree, bachelor's degree, technical certification, or equivalent hands-on experience in electrical engineering technology, computer science, information technology, networking, telecommunications, industrial automation, controls, or a related technical field.

Experience with servers and networking and PLC or other field equipment configurations and installation

In lieu of the above, need to demonstrate ability to be successful working and troubleshooting in an environment with Windows servers, networking, telecom, OT devices, and protocols MS Excel intermediate level

Familiarity with electrical equipment and diagrams or familiarity with other engineering equipment or diagrams

File/data/information organization skills

Preferred Qualifications The following experience is preferred but not required:

Experience with industrial communication protocols such as DNP3, Modbus, IEC protocols, or similar technologies.

Experience with SCADA, HMI, industrial automation, or operational technology systems.

Experience programming, configuring, commissioning, or troubleshooting PLCs.Experience integrating meters, protective relays, remote terminal units, controllers, sensors, or other field devices.

Experience creating network diagrams, electrical diagrams,…