Practice Architect- Amazon Robotics

Description

This is a fully remote opportunity

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion.

We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.

Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:

The Practice Engineer is a technically strong, analytically focused, and operationally minded contributor responsible for scaling training, leveling, documentation, and project execution frameworks across Amazon Robotics deployment programs (ARDE, MSP, Retrofit, GSS, Vulcan US/EU). This role blends technical documentation expertise, project engineering, data-driven process improvement, and cross-functional leadership. The Practice Engineer helps standardize workforce development, training, project setup, and operational governance to ensure TEKsystems delivers consistent, high-quality support across global robotics initiatives.

• Build and maintain detailed technical documentation, SOPs, installation guides, workflow diagrams, and site-readiness materials.
• Conduct field observations and engage Subject Matter Experts to convert complex technical processes into clear, scalable training curriculum.
• Develop structured training modules, assessments, and certification paths.
• Perform time studies and workflow evaluations to refine training content.

• Define leveling criteria, competencies, and progression paths for CDA → CDE
  3.
• Build rubrics, skill matrices, and objective performance indicators.
• Partner with Engagement Managers and Program Leads to align leveling with field expectations.

• Assist in solution design, scoping, and project setup across robotics programs.
• Conduct readiness checks and feasibility assessments.
• Support new technology pilots with hands‑on validation and documentation updates.
• Establish repeatable project‑launch playbooks.

• Perform analyses to identify inefficiencies in deployment workflows.
• Use time studies, KPI dashboards, and operational insights to refine delivery models.
• Maintain governance over SOPs, best practices, and QA standards.

• Develop standardized job descriptions across all role tiers.
• Participate in interview loops for technical and leadership candidates.
• Provide technical clarity to recruiting partners.

• Adapt training, leveling, and onboarding processes for EU regions.
• Create localized content as needed.
• Collaborate with EU leadership on workforce modeling and training replication.

• Equip field teams with knowledge, tools, and support.
• Facilitate mentorship, enablement sessions, and training QA.
• Ensure consistent execution across technologies and regions.

• Bachelor’s degree in technical or related field.
• Experience in robotics, mechanical systems, mechatronics, or deployments.
• Strong proficiency in technical writing and documentation.
• Demonstrated project…