Associate Analyst Enterprise Administrative

The Center for Information Technology Services (CITS) has an exciting opportunity available for an Associate Analyst for Enterprise Administrative Applications
. The selected candidate will be part of a team responsible for supporting, and maintaining Docusign, Perceptive Content (formerly Image Now), and Kuali Research enterprise applications. Responsibilities include application configuration, electronic form development, monitoring, support, troubleshooting, and reporting. Working under direction, the Associate Analyst will develop an understanding of application features, configuration options, business processes, and data workflows, while serving as a liaison to the campus community.

The position requires the ability to assess current campus business practices, analyze and leverage administrative application capabilities, and develop solutions that improve efficiency and support best practices. Typical duties include monitoring critical business activities, resolving operational and technical issues, and escalating complex matters to appropriate functional or technical resources.

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, paid holidays, personal leave, unlimited accrual of sick time, and comprehensive health insurance;

professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland

This position is eligible for a primarily remote hybrid work arrangement. While most work may be performed remotely, employees are expected to attend on-campus meetings, training sessions, team activities, and other business-related events as needed. Employees must be able to work in Maryland or one of the following contiguous jurisdictions: the District of Columbia, Delaware, Pennsylvania, Virginia, or West Virginia. Candidates who do not currently reside in one of these locations must be willing to relocate prior to employment.

This work location requirement applies to all work arrangements, including remote and hybrid positions.

With guidance, designs, configures, tests and assists in the implementation of functional aspects of enterprise-wide application software solutions. With guidance, the ability to assess current campus business practices, analyze and understand ERP software applications and develop solutions to implement best practices for campus business functions. This may entail drafting new business processes and/or developing functional specifications for enhancements to the enterprise-wide application software.

Typical duties also include acting as a liaison to campus community, monitoring critical business activities, troubleshooting and resolving issues and escalating complex matters to the appropriate project resources.

• With guidance, design, configure, maintain, and test Docusign, Perceptive Content, and/or Kuali Research application’s electronic forms/templates for administrative business functions.
• Assess business practices and requirements and analyze Docusign, Perceptive Content, and/or Kuali Research…