Entry Level Digital Technician

Description

POSITION TITLE: Entry-Level Digital Technician

TEAM: Managed Services

REPORTS TO: Systems Integration Manager

FLSA CLASSIFICATION: Hourly, Non-Exempt

LOCATION: Headquarters (On-Site)

At the heart of Gable lies a passion that transcends the conventional. We are more than just creators of visual communications; we are experts at creating experiences. We believe that every brand, building, and place has a unique story to tell, and our mission is to elevate the way they are seen, experienced, and remembered.

We are committed to fostering a collaborative and inclusive work environment where team members can thrive and contribute to our shared success.

The Entry-Level Digital Technician is a developmental technical role designed to build practical experience across Gable’s integrated technology operations. The technician supports the staging, configuration, testing, installation, and service of digital signage, LED and LCD displays, media players, computers, and related connected technologies while learning Gable’s technical standards and workflows.

During the initial six-month development period, the technician will gain hands-on exposure to multiple technical disciplines and work closely with experienced team members to develop core skills. At the conclusion of this period, the technician may transition into a position that best aligns with demonstrated skills, business needs, and individual interests.

The ideal candidate is technically curious, dependable, detail-oriented, and eager to learn. This role is well suited for someone beginning a career in digital signage, audiovisual technology, systems integration, field service, or related technical disciplines.

• Learn the core duties, workflows, and standards associated with Gable’s integrated technology disciplines.
• Assist with the staging, assembly, setup, and testing of LED and LCD display hardware and related system components.
• Assist with computer and media player setup, imaging, configuration, software installation, and basic validation.
• Become familiar with commonly deployed products and technologies, including Bright Sign, Seneca, tvONE, Cradlepoint, Watt Box, and comparable platforms.
• Follow established procedures, checklists, documentation standards, and quality-control practices during system preparation and testing.
• Work with the Systems Integration Manager and other technical team members to regularly review skills learned, training progress, and areas for continued development.

• Assist experienced team members with digital display, kiosk, audiovisual, and related technology installations.
• Support equipment staging, job preparation, parts management, labeling, packing, and deployment activities as assigned.
• Assist with customer support and service-ticket activities, including basic troubleshooting, documentation, and escalation of technical issues.
• Gain an understanding of interdepartmental relationships and how Fabrication, Net Ops, Project Management, warehouse, and field teams coordinate to deliver client solutions.
• Assist fellow team members with technical and operational duties as needed to support project schedules and service requirements.
• Follow company safety requirements, client-site procedures, and established technical standards while working in the warehouse, fabrication areas, office, or field.
• Perform occasional overnight and/or weekend work when required for installation, deployment, or support activities.

• Develop foundational troubleshooting skills across hardware, software, connectivity, and basic network-related issues.
• Build familiarity with…