Maintenance Service Coordinator

MAINTENANCE SERVICE COORDINATOR - $23-$25/HR

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Maintenance Services Coordinator Location: Baltimore, Maryland
Department: Building Operations and Maintenance
Employment Type: Full-Time
Schedule: Monday–Friday
Work Arrangement: On-site
FLSA Status: Non-Exempt

Job Summary The Maintenance Services Coordinator supports the scheduling, coordination, and documentation of maintenance activities to ensure efficient operations and reliable facility performance. This position coordinates maintenance requests, maintains accurate work order records, assists with equipment troubleshooting, and helps ensure compliance with safety procedures. Responsibilities also include organizing warehouse areas and preparing service vehicles with the tools, materials, and supplies needed for daily operations.

Essential Duties and Responsibilities

• Assist with scheduling maintenance activities, service requests, and projects to ensure timely completion and effective resource allocation.
• Inspect facilities and equipment to identify maintenance needs and report potential issues.
• Coordinate with maintenance staff and other departments to address service requests and minimize operational disruptions.
• Maintain accurate records of work orders, maintenance activities, inventory, and equipment status.
• Support technicians in troubleshooting equipment issues and coordinating necessary repairs.
• Assist with safety inspections, audits, and compliance checks.
• Maintain a clean, organized, and safe warehouse and work environment.
• Stock service vehicles with the tools, materials, and supplies required for daily maintenance activities.
• Track work orders and maintenance schedules using computerized maintenance management systems (CMMS).
• Communicate maintenance updates, scheduling changes, and outstanding issues to relevant staff.

Minimum Qualifications

• High school diploma or equivalent.
• Three years of related experience in maintenance coordination, facilities operations, or a similar role.

Additional education may substitute for required experience, and additional related experience may substitute for education beyond a high school diploma or equivalent, in accordance with applicable equivalency guidelines.

Preferred Qualifications

• Relevant certifications in maintenance or facilities management.
• Familiarity with HVAC, plumbing, electrical, and general building maintenance practices.
• Proficiency in Microsoft Office applications.
• Experience using computerized maintenance management systems (CMMS) and related tools.

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail.
• Ability to maintain accurate records and coordinate multiple maintenance priorities.
• Effective communication and teamwork skills.
• Ability to identify issues, support problem-solving, and follow established safety procedures.
• Ability to work efficiently in a fast-paced facilities environment and adapt to changing operational needs.

Physical Requirements and Working Conditions

• Work is performed primarily on-site in facilities, maintenance, and warehouse environments.
• May require standing, walking, bending, reaching, and handling maintenance supplies and equipment.
• Must be able to organize warehouse materials and stock service vehicles safely.

Position Information

• Classified
  
  Title:
  
  Maintenance Services Coordinator
• Employee Group: Full-Time
• Schedule: Monday–Friday
• FLSA Status: Non-Exempt
• Work Location: Baltimore, Maryland
• Hourly Salary Range: $23 - $25/hour, commensurate with experience