Operations Manager

Overview

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PrimECS is a multidisciplinary construction and engineering firm delivering high-quality infrastructure solutions. We specialize in:

• Heavy Civil Contracting – Earthwork, utilities, concrete structures, and flatwork
• Engineering & Design – Structural, geotechnical, and temporary works engineering
• Construction Compliance & Management (CCM) – Surveying, quality, safety, and construction management

As we expand into new markets, optimize operations, and grow globally, we seek a strategic and results-driven Operations Manager to drive efficiency, team leadership, and project execution. The Operations Manager will oversee day-to-day operations across all teams. This fast-paced, high-impact role requires a strong leader who excels in construction operations, team management, and process optimization.

The Operations Manager is a key leadership position responsible for:

• Overseeing daily operations across construction, engineering, and Management teams.
• Managing department leads and ensuring smooth project execution.
• Driving system adoption (Procore, Quick Books, and workforce management tools).
• Supporting business development including estimating, scheduling, and strategic planning.
• Enhancing workforce productivity and team cohesion.

The Operations Manager’s responsibilities include, but are not limited to:

• Executive & Goal Alignment
• Collaborate closely with executive leadership to define and execute strategic priorities, SMART goals, and long-term business objectives.
• Implement formal client check-ins during and post-project to drive satisfaction and identify opportunities for recurring business.
• Develop and standardize SOPs based on project lessons learned to improve consistency and reduce avoidable risks across sites.
• Leadership & Team Management
• Lead and mentor division managers across construction, engineering, and management and compliance operations.
• Ensure high-performance teams through coaching and accountability.
• Support hiring and workforce development to build a skilled, scalable team.
• Assist in strategic market expansion and partnerships.
• Contribute to proposals by validating schedules, team/crew sizing, and productivity rates.
• Review project scopes to align execution with estimates.
• Provide oversight of risk mitigation practices, including bonding verification, insurance requirements, lien waivers, and regulatory compliance.
• Ensure thorough project close-out procedures, including documentation, punch list management, and warranty tracking.
• Operations & Project Execution
• Enforce process efficiency in scheduling, reporting, and execution.
• Oversee site operations and ensure quality, safety, and cost control.
• Monitor performance data and improve project workflows.
• Performance & Project Status Oversight
• Ensure monthly financial reviews are conducted and clearly reported internally and externally.
• Guide superintendents and PMs in aligning field updates with financials, client expectations, and schedule progress.
• Systems & Performance Tracking
• Ensure full use of project management tools for tracking productivity and costs.
• Implement job costing for improved profitability.
• Monitor weekly and monthly performance KPIs and drive improvements.
• Advanced Financial Oversight
• Review and validate project cost forecasts with a focus on ensuring positive cash flow and protecting target profit margins.
• Ensure timely processing and alignment of change orders with contractual terms and financial goals.
• Oversee root cause analysis of recurring rework, delays, or safety issues, if any—and drive field-based process improvements accordingly.
• Conflict & Stakeholder Communication
• Foster a solution-oriented team culture by managing internal and external challenges with diplomacy and clarity.
• Support project leaders in conducting proactive stakeholder updates and alignment meetings to avoid miscommunication and delays.

• Bachelor’s degree in construction management, Engineering, or related field preferred
• 10+ years in construction operations with 5+ years in leadership
• Strong knowledge of civil construction, engineering, and management
• Experience…