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Veterinary Client Director Ops Leader

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: VetEvolve
Full Time position
Listed on 2026-02-06
Job specializations:
  • Management
    Client Relationship Manager, Program / Project Manager, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Position: Veterinary Client Experience Director — Growth & Ops Leader
A veterinary service organization is seeking a Client Experience Director to lead the strategy and execution of exceptional client service across multiple clinics. The ideal candidate will have over 10 years of experience in client experience leadership, including overseeing outsourced vendor relationships. Responsibilities include monitoring KPIs, developing actionable plans for growth, and collaborating across various functions to improve the client journey.

This role involves up to 50% travel to various practices across the enterprise.
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