General Manager

Overview

Sparrows Point Country Club, a premier destination for recreation and community, is seeking a visionary General Manager to lead our team and uphold our tradition of excellence. The ideal candidate will bring strategic leadership, operational expertise, and a passion for hospitality. This role offers the opportunity to shape the member experience and drive the club's continued success.

• Bachelor's degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

• Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility's physical assets and each facility.
• Coordinates marketing programs to promote the facility's services to potential customers.
• Ensures the highest standards for food and beverage service on the property.
• Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but are not limited to:
  Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

• 401(k) Retirement Plan
• Health and Dental Care
• Vision Benefit
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts and Health Savings Account (HSA)
• Legal Assistance
• Paid Time-Off