Team Lead, Management

Job Title

Team Lead

As a Team Lead, you deliver world‑class service within assigned teams, leading to account growth. You provide delivery leadership for one large or up to three small teams within a single project, coach and mentor junior team members, and ensure high performance, team development, and successful project outcomes.

• Delivering exceptional service, identifying new business opportunities, and maintaining high levels of customer satisfaction.
• Leading teams to consistently meet project milestones, ensuring compliance, quality, and successful implementation of solutions.
• Cultivating a culture of excellence, ensuring accountability, continuous improvement, and skill development within the team.
• Acting as a strategic advisor to customers and stakeholders, guiding decisions that align with the organization’s mission and long‑term goals.
• Ensuring that Fearless positively impacts customers’ missions and lives by consistently delivering world‑class products and services on time and within budget.

Practical Application:
Complete tasks in required competency/skill‑based areas independently, with occasional expert support.

Support a statewide, equitable paid family and medical leave benefit that strengthens workforce stability and economic resilience.

• Communicating with Credibility & Influence:
  Build credibility as a subject matter expert; motivate stakeholders; advocate for evidence‑based solutions and strategic direction.
• Technology Awareness:
  Holistic knowledge of technology developments and application to business processes.
• Project Management for Gov Contracts:
  Plan, execute, and close government projects ensuring timely delivery, budget adherence, and compliance with federal regulations.
• Account Growth & Retention:
  Grow and maintain existing accounts, upsell and cross‑sell, troubleshoot and resolve issues, and counter competitive threats.
• Government Procurement Rules, Regulations & Methods:
  Apply knowledge of contracting officers, acquisition regulations, and procurement methods to identify opportunities and secure funding.
• Evaluating Business Challenges:
  Partner with stakeholders to understand challenges, identify opportunities, and recommend solutions.
• Advising on Solutions:
  Guide implementation of solutions, provide ongoing support, ensure adherence to goals, and integrate solutions across organizational processes.
• Stakeholder & Partner Management:
  Identify, engage, influence, and monitor relationships with individuals and groups relevant to work efforts.
• Team Management:
  Analyze team data, ensure metrics achievement, manage resources and budgets, conduct performance reviews, coach, and promote team members.
• Focus on Performance:
  Ensure high performance standards, accountability, and continuous improvement.
• Environmental & Customer Awareness:
  Maintain awareness of agency dynamics, regulatory trends, and contract requirements influencing service delivery.

• Bachelor's Degree
• At least 5 years relevant experience
• Delivery of world‑class services and customer intimacy
• Domain expertise applying government procurement rules and regulations
• Engage with contracting officers and acquisition professionals to meet federal requirements
• Lead up to three small or one large team, ensuring successful project delivery
• Mentor and coach junior team members
• Conduct performance reviews, manage resources, and drive continuous improvement
• Use metrics and data analysis to track progress and allocate resources
• Apply project management principles to ensure compliance, budget adherence, and timely delivery
• Address challenges and implement solutions aligned with strategic goals
• Coordinate with stakeholders to define requirements, scope, and deliverables
• Build credibility as a subject matter expert and influence stakeholders
• Advocate for organization and team members, promoting buy‑in for solutions
• Engage with senior stakeholders to identify business challenges and guide technical solutions
• Stay informed about emerging technologies and their application
• Advise on technical solutions and ensure integration with organizational…