Superintendent; Safety & Damage Prevention

Overview

The Superintendent (Safety & Damage Prevention) plays a critical leadership role in ensuring terminal and cargo-handling operations are executed safely, efficiently, and in strict adherence to Standard Operating Procedures (SOPs). This role is responsible for strengthening operational discipline, reducing damages, and driving a culture of continuous improvement through strong field presence, data-driven decision making, and collaboration with leadership and the ILA workforce.

Key Responsibilities:

Safety Leadership & Compliance

• Champion a safety-first culture and ensure all operations align with company SOPs and safety standards.
• Conduct routine field observations to reinforce safe behaviors and identify risks.
• Lead and support accident and incident investigations, ensuring timely reporting and corrective action.
• Promote the belief that safety and operational quality are inseparable.

Operational Oversight & SOP Adherence

• Review terminal operations to ensure compliance with SOPs and operational best practices.
• Partner with leadership and frontline teams to maintain safe and efficient workflows.
• Monitor daily operations to ensure consistent execution and performance.

Damage Prevention & Investigation

• Investigate cargo, equipment, and operational damages to determine root causes.
• Develop and implement corrective and preventive actions.
• Track trends, analyze data, and lead initiatives to reduce incidents and improve performance.

Field Engagement

• Maintain a strong presence in the field to lead by example.
• Ensure proper PPE usage and reinforce safe behaviors and operational discipline.
• Provide coaching, guidance, and real-time feedback to the workforce.

Office Responsibilities

• Document investigations and maintain accurate records.
• Review operational data, KPIs, and performance metrics.
• Participate in safety committees, planning meetings, and continuous improvement initiatives.

• Experience in port operations, marine terminal or heavy industrial environments.
• Strong knowledge of safety practices, incident investigations, and root cause analysis.
• Demonstrated leadership, communication, and coaching skills.
• Ability to work outdoors in varying weather conditions and flexible schedules, including nights/weekends as needed.
• Must be eligible to obtain a TWIC card.

Safety is our core value. All personnel, including the ILA workforce, uphold SOPs, report hazards, and actively participate in safety initiatives.

Operational excellence ensures cargo is handled safely, accurately, and efficiently.

We value the professionalism of the ILA workforce and maintain fair communication, clear expectations, and mutual respect.

• Build trust and strong working relationships with ILA partners.
• Ensure clear understanding of SOPs and safe work practices.
• Provide coaching and guidance while maintaining accountability.
• Conduct fair, consistent, and objective investigations.

• Safety-First Mindset
• Leadership & Accountability
• Attention to Detail
• Root Cause Analysis
• Communication & Coaching
• Operational Discipline
• Continuous Improvement