C2C -Organizational Change Manager
Listed on 2026-06-23
-
Management
Project & Program Management, Change Management, Business Analyst, Business Management & Consulting -
Business
Change Management, Business Analyst, Business Management & Consulting
Position:
Organizational Change Manager
Location:
Baltimore, MD
Contract
The Organizational Change Manager will be an integral member of our OCM team within the Office of Enterprise Technology. Together, we support the implementation of critical enterprise systems. The Organizational Change Manager will focus on establishing the readiness of our internal and external stakeholders within a structured process framework, including, but limited to, changes to business processes, systems, and technologies. Create and deliver strategies and plans to help employees maximize the adoption of new programs by honing methods of effective and sustainable behavior change.
Determine and evaluate the change impacts and organizational readiness to limit potential risk. Conduct post-implementation reviews to assess the decisions and performance related to the change request.
The Organizational Change Manager maintains a broad understanding of project activities assigned to them and processesoapplyastructuredorganizationalchangemanagement(OCM) approachandmethodologyfortheimpact to personnel.
Duties / Responsibilities- Aproven Change Leaderthathasresults -drivenexperienceinleadinglarge,complexchangeinitiatives
- Deliverrecommendedactionstoimproveandoptimizeadoptionusing Data Analytic sand Best Practices
- CredibleexpertiseinapplyingandimplementingOCMdisciplines(e.g.,change strategy,sponsor and change advocate development, strategic communications, learning and development, resistance management, change sustainability) within a regulatory environment.
- Conductsurveyassessmenttoidentifypotentialrisk
- Developatailoredstrategy,training,communication plan
- Develop a set of actionable and targeted changemanagementplans – including communication plan, sponsorroadmap,coaching plan,training plan,stakeholderanalysisandresistancemanagementplan
- Facilitatefocusgroupstodiscussbottleneckshinderingadoptionandestablishamitigationplan
- Providetransitionalsupportbyfocusingonchangestabilizationandoptimizingresultstoensurelong-term success
- Utilizeinteractivedashboardsandreportstovisualizeandtrendadoptionmetrics
- Measurethesuccessofchangeandprovidelessonslearned
- Identifypotentialpersonnelrisksandanticipatedpointsofresistance,anddevelopspecificplans to mitigate or address the concerns
- Understand client’sorganizationandchangemanagementissues,explainthefactorsinvolvedandshape organizational solutions to deliver value to the client
- Conductorganizationalchangereadinessassessments,evaluateresultsandpresentfindingsinalogicaland easy-to-understand manner
- Beanactiveandvisiblecoachtoexecutiveleaderswhoarechangesponsors
- Createandmanagemeasurementsystemstotrackandreportonadoption,utilizationandproficiencyof individual changes
- Identifyresistanceandperformancegaps,andworktodevelopandimplementcorrectiveactions
- Helpre-aligntheorganization,itspeople,andtheiractionswithcriticalbusinesses
- Develop surveys,newsletters,andothercommunicationmaterialsasneeded
- Facilitateprojectmeetings,assignandmanagetasksforchangeactivities
- College Degreein Business Administration ,Communication,Organizational or Cultural Change Management or equivalent business experience
- Minimum of 5 years’ experience related to the successful delivery of change management work in the disciplinesofchangemanagementmethodology,job/role design,stakeholder engagement,sponsorship alignment, communication planning, training/performance support and organizational readiness
- Exceptionalwrittenandoralcommunicationskills,abletosynthesizeinformationandtailorcommunication style and content for a variety of audiences.
- Demonstratedexperienceconductingmeetingsandmakingpresentations
- Proactive self-starter;effectiveinbothteamsettingsandasanindividualcontributor
- Previousexperiencewithlarge-scale,technology-related change
- Mustbeateamplayerandaconsistent,dependableperformerwithanexcellentworkethic,flexible“can- do” attitude, and a results-driven commitment to success
- Stronganalyticalandcriticalthinkingskills
- Experience using Microsoft Office applications
- Abilitytoworkindependentlyandmanageworktoadefinedschedule
- Comfortableandconfidentpresentingtofrontlineandexecutives.
- Largescalesystemdeploymentexperiencewithinahealthcareorganization
- Prosciorother Change Managementcertificationaplus
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