Office Supervisor, Mid-Level

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Job Summary:

Med Star Health is a healthcare organization seeking an Office Supervisor to oversee the day-to-day activities of office support staff. The role involves providing administrative and clinical support, ensuring compliance with regulations, and managing staff performance and schedules.

Responsibilities:

• Supervises and monitors the day-to-day activities of office support staff equal to a minimum of 2 FTEs.

• Provides work direction and assigns schedules.

• Provides high-quality service, administrative support, clinical support, and financial administration for the daily operations of an office or medical office practice.

• Contributes to the achievement and assists in the development of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.

• Complies with governmental and accreditation regulations.

• Performs a variety of complex and confidential administrative duties.

• Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends.

• Assists in selecting, training, orienting, and assigning of department staff.

• Develops performance standards, evaluates performance, and conducts performance management planning.

• Initiates or makes recommendations for personnel actions.

• Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information.

• Provides adequate training of new staff.

• Conducts competency and quality assurance testing of staff, ensuring compliance with standards.

• Prepares associate work schedules and arranges for adequate coverage to maintain optimum patient service.

• Assures the proper accounting of hours worked and paid time off.

• Coordinates the daily activities of office personnel.

• Maintains payroll records, time and attendance, and personnel records.

• Prepares and directs reports and statistical analysis as needed.

• Prepares, updates, and copies forms, reports and records on a routine basis.

• Supervises the maintenance and preparation of records, files and other documents.

• Responds to and resolves problems and complaints.

• Supervises procurement activities for the department, including purchasing, receiving, storage, inventory control and utilization of equipment, materials and supplies.

• Responsible for the maintenance, performance, and repair of equipment, furnishings and facilities.

• Participates in multidisciplinary quality and service improvement teams.

Qualifications:

Required:

• High School Diploma or GED required

• 3-4 years Administrative/secretarial experience required

• Working knowledge of assigned department's practices and procedures.

• Ability to handle sensitive situations.

• Good analytical and problem-solving skills.

• Effective organizational and time management skills.

• Ability to work independently.

• Working knowledge of Microsoft Word and Excel software applications.

• Strong commitment to quality and customer service.

• Excellent verbal and written communication skills.

Preferred:

• Associate's degree business courses or administrative/secretarial training preferred

• Supervisory experience preferred

Company:

Med Star Health is a not-for-profit healthcare organization Founded in 1999, the company is headquartered in Columbia, Maryland, USA, with a team of 10001+ employees. The company is currently Late Stage. Med Star Health has a track record of offering H1B sponsor ships.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Product Management
• Industries Software Development

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