Program Manager - Senior Director

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Job Category

Operations

Job Details

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We are seeking a highly organized and strategic execution expert to serve as the Program Manager for the Global Life Sciences Activation & Adoption division. Sitting within the Portfolio Intelligence & Governance pod, this role blends rigorous program management with crucial executive operational support. Acting as a force multiplier for the SVP, you will translate the team's strategic priorities into measurable execution - ensuring the right work is tracked, the right information surfaces at the right time, and the SVP remains fully connected to both internal pod leads and external stakeholders.

You will be the backbone of the team, responsible for tracking, measuring, and prioritizing key activities to maximize our impact. By partnering closely with the SVP, the Senior Director of Portfolio Strategy & Intelligence, and pillar leads, you will ensure that all initiatives are strategically aligned, highly measurable, and effectively communicated both internally and externally.

The right candidate will play a pivotal role in ensuring the AFLS portfolio successfully transitions to a full-scale product model by bringing rigorous prioritization and measurement to our daily operations. You'll:

• Track, measure, and prioritize key activities across all operational pods to maximize team impact, ensuring every initiative has a clear, reportable measurement system.
• Function as a strategic operational proxy to leadership, managing the intake and prioritization of new activities. You will partner directly with the strategy lead to ensure new requests remain on strategy and that team members are measuring their work output in an easily reportable way.
• Partner with the SVP on executive communications and evangelism, driving the creation of internal and external content - including messaging, newsletters, blogs, customer activities, and event materials.
• Own the SVP's operating cadence - including scheduling and preparing agendas for Global Leadership Meetings, Quarterly Business Reviews (QBRs), Steering Committee sessions, and all-hands communications - working closely with the SVP's Executive Assistant to optimize executive time and readiness.
• Ghostwrite SVP communications including internal announcements, external thought leadership content, customer-facing email outreach, and Dream force and industry event materials, ensuring consistent voice and strategic alignment.
• Facilitate tracking of team-wide KSO performance and customer and partner compliance with published frameworks, including governance adoption, alignment with the standard implementation blueprint, and accelerator usage, and provide the SVP with data-backed insights for Steering Committee and global leadership audiences.
• Work intimately with pillar leads across Partner Strategy & Compliance, Product Roadmap & Accelerators, and Account Activation & Remediation to eliminate operational bottlenecks and streamline reporting.

Reporting line: Reports directly to the SVP, Global Life Sciences Activation & Adoption

Pod alignment: Operates within a cross-team program management function

Collaboration: Serves as the primary operational partner to the Senior Director, Portfolio Strategy & Intelligence and acts as the central coordination point for all AFLS Core Team Collaborators

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