Training Manager

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The Division Training Manager plays a critical role in ensuring the successful implementation of a qualified and effective operations training organization that delivers best-in-class training to MV Transportation’s operators. This role will ensure the development of a certification process for the various roles (Trainers, Behind The Wheel Instructors, Route Supervisors) involved in the onboarding and training of new operators while ensuring the curriculum and training process are updated as required.

Ensure all Client and Division training requirements are implemented.

• Develop a strategy for implementing training and development programs for operators and safety support staff to include trainers/instructors, supervisors, and safety/training managers.
• Manage and lead the implementation, and continuous improvement of safety, training, and development programs, including ongoing skill enhancement training and remedial training, including Client requirements.
• Ensure training and development programs meet quality and compliance standards established by federal, state, and local laws, client regulations or requirements, best practices, and internal and external customers.
• Oversee the measurement and evaluation of the effectiveness of training and development programs, including content, methods, processes, and techniques, to ensure the highest quality training is delivered.
• Ensure training KPIs are developed and monitored to ensure compliance with training standards.
• Drive the development and implementation of best practices in training and operating standards to ensure efficient and effective training programs are being administered.
• Administer and oversee the ongoing evaluations to ensure the location is compliant with internal safety training policies and ensure operators continue to be successful once they complete the training program.
• Identify and deploy ongoing development programs to assist driver/trainer/supervisor/manager recruitment and retention, including rewards and recognition processes.
• Review RFP, contract, and corrective action plans to create training recommendations, ensure proper headcount staffing of training support, and ensure delivery of expected deliverables.
• Provide leadership, oversight and support to ensure training and development programs are being delivered with a high standard of quality. Audit training to measure against expectations.

• Implement quality control measures to maintain high training standards.
• Address and resolve issues related to training quality.

• Lead initiatives to enhance the efficiency and effectiveness of driver training programs.
• Monitor industry trends and best practices to stay at the forefront of driver training.

• Regularly analyze data to assess program effectiveness and identify areas for improvement.

• Maintain open communication with various stakeholders, including drivers, operations and safety management, and regulatory bodies.

The following key competencies represent qualities, traits, and behaviors that a successful employee will exhibit. This list is not exhaustive, as other qualities, traits, and behaviors are also desired.

• The ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.
• The ability to define standards for services/work processes and manage activities and people in a manner that effectively achieves those standards.
• Effective communication skills including the ability to express oneself clearly in conversations and interactions with others; the ability to convey concepts and information in business writing; and the ability to plan and deliver communications/presentations that impact and / or persuade the intended audience.
• The ability to build and foster collaborative relationships by developing, maintaining, and…