Chief Fleet Officer, Operations Manager II

Chief Fleet Officer - Operations Manager II

Salary Range: $ - $, ANNUALLY

Starting Pay Range: $ - $, ANNUALLY

About the Fleet Management Division:

The Fleet Management Division supports the City's public safety, public works, and community services by maintaining, fueling, and replacing essential vehicles and equipment. The Division operates from the George L. Winfield Fleet Maintenance Facility and multiple substations citywide. In recent years, Baltimore's Fleet Management has been nationally recognized — ranked #6 among leading fleets by Government Fleet and the American Public Works Association, and #29 in NAFA's 100 Best Fleets.

Nature of Work:

The Chief of Fleet Management provides executive leadership, strategic direction, and operational oversight for Baltimore City's comprehensive fleet operations, which manage more than 5,600 vehicles and pieces of equipment serving 29 City agencies and entities. The position ensures that all aspects of fleet management—including maintenance, fueling, procurement, administration, and facilities—operate safely, efficiently, and in alignment with the City's goals for sustainability, fiscal stewardship, and operational excellence.

The Chief oversees approximately 250 employees across eight facilities and manages an annual budget exceeding $75 million, including $11 million in annual fuel operations. This position requires strong organizational leadership, strategic planning, and data-driven management to maintain high levels of service reliability, fiscal accountability, and continuous improvement across all fleet functions.

Strategic Leadership and Oversight:

• Leads the overall strategic direction, planning, and performance management of the Fleet Management Division.
• Directs and integrates the work of three Deputy Chiefs responsible for Operations, Administration, and Support Services to ensure coordinated, high-performing, and responsive operations.
• Establishes policies, performance metrics, and operational standards that promote efficiency, safety, and superior service delivery.
• Represents the Division in coordination with City leadership, customer agencies, and external stakeholders, ensuring alignment with citywide goals.
• Oversees emergency response readiness for all fleet operations and serves on 24-hour call to support critical service needs.

Operational Excellence and Compliance:

• Oversees daily operations related to maintenance, repair, fueling, and facilities management across multiple fleet sites.
• Ensures compliance with federal, state, and local regulations, including environmental, safety, and labor standards.
• Manages the City's fuel operations—procurement, storage, and dispensation of approximately three million gallons annually, totaling about $11 million per year, across above ground and underground tank systems.
• Ensures fuel quality, safety, and system integrity in coordination with environmental and risk management teams.
• Promotes innovation in maintenance practices, zero-emission vehicle technology, and digital fleet management systems while maintaining fleet readiness to support agency service delivery.

Financial and Administrative Management:

• Directs the development and oversight of the Division's $75 million annual budget, including $11 million for fuel operations and $35 million in vehicle leasing and procurement.
• Aligns financial planning with strategic priorities and operational needs, ensuring robust financial controls and performance reporting.
• Oversees the City's Master Lease program to optimize fleet utilization and lifecycle replacement.
• Manages all contracts, service-level agreements (SLAs), and vendor relationships to ensure fiscal responsibility and operational efficiency.
• Collaborates with City leadership to identify and secure grants and partnerships that support innovation and sustainability initiatives.

Sustainability, Innovation, and Data-Driven Performance:

• Leads the City's transition to a sustainable, zero-emission fleet through development and execution of the Electric Vehicle (EV) implementation plan and related infrastructure.
• Oversees the Fleet Stat program to ensure data transparency, accountability, and informed…