Portfolio Director

Overview

The Portfolio Director serves as a primary relationship manager for Digital Harbor Foundation's portfolio of projects, partnering closely with Project Directors to help them successfully launch, grow, and transition their initiatives. Reporting to the Chief Program Officer and working closely with the Chief Impact Officer, this role is responsible for ensuring Project Directors receive proactive, coordinated support throughout the entire project lifecycle—from onboarding and advisory committee formation through ongoing portfolio management, and, when appropriate, project spin-out or spin down.

The Portfolio Director acts as the central point of contact for assigned Project Directors, helping them navigate Digital Harbor's people, processes, and resources while ensuring they receive a seamless experience across Finance, Operations, Development, Communications, Technology, Legal, and other shared services. By maintaining strong relationships with Project Directors and coordinating across internal teams, the Portfolio Director helps remove barriers, surface risks early, and ensure projects have the support needed to achieve their goals.

Beyond supporting individual projects, the Portfolio Director plays a key role in strengthening Digital Harbor's portfolio management practices. This includes identifying trends across projects, improving organizational processes, establishing consistent rituals and communications, and helping build systems that enable the organization to scale while maintaining a high level of service.

Approximately 25% of the role is dedicated to developing subject matter expertise in a strategic functional area that benefits the broader portfolio. Depending on organizational priorities and individual strengths, this may include development and grant strategy, communications, partnerships, program measurement, organizational learning, compliance, or other cross-cutting initiatives.

Digital Harbor Foundation works to democratize societal and economic well‑being through digital equity for everyone, increased diversity in the tech sector, innovative education, and technology for the public good. Driven by our belief that access to opportunity is a basic right, we support innovative leaders tackling complex social challenges through fiscal sponsorship, partnerships, and operational excellence.

• Bachelor's degree in nonprofit management, public administration, education, social sciences, or a related field required;
  Master's degree preferred. Equivalent professional experience may be considered in lieu of a degree.
• Demonstrated experience building or managing standardized data collection processes across multiple teams or programs (e.g., shared reporting templates, KPI trackers, dashboards).
• At least 2 years of experience in a supervisory, team leadership, or cross-functional coordination role.
• Demonstrated experience with Ameri Corps, national service programs, or similar highly regulated grant‑funded initiatives strongly preferred.
• Experience working in or with community-based organizations and diverse populations.
• Experience supporting program budgets, grant reporting, and compliance processes.

• Excellent written and verbal communication, with strong interpersonal and presentation skills — including translating raw numbers into clear narratives for leadership and funders.
• Strong data literacy: comfortable building and maintaining spreadsheets/dashboards that pull together metrics from multiple sources into one consistent view.
• Ability to design and enforce simple, repeatable reporting processes that Project Directors can follow without excessive burden.
• Ability to work independently, including managing multiple reporting cycles and deadlines across three programs simultaneously.
• Ability to effectively collaborate with Project Directors and various departments, with a positive, low-friction approach to chasing down data.
• Ability to think strategically about what metrics matter and why, not just collect data for its own sake.
• Detail oriented, with a strong eye for data inconsistencies, outliers, or gaps.
• Proficient with…