Director of Programs & Community Engagement

The Enoch Pratt Free Library seeks a dynamic and strategic leader to serve as Director of Programs & Community Engagement. This senior role is a systemwide leader responsible for how people at every stage of life engage with and experience the library. The Director provides strategic direction for age-level services, public programming, and social impact services that advance the library’s mission to promote lifelong learning, literacy, and equitable access to information and resources for all members of the Baltimore community.

The Director leads the design, implementation, and continuous improvement of innovative and responsive programs and initiatives across the library’s 22 locations. This position is responsible for establishing systemwide priorities, quality standards, and evaluation frameworks that ensure consistent, high-quality, and community-centered service delivery.

As a member of the Education & Library Services leadership team, the Director provides guidance and strategic direction to senior managers who serve as systemwide subject matter experts in age-level services, public programs, and social impact initiatives. Together, this team shapes how the library engages children, teens, adults, and older adults through meaningful experiences, inclusive environments, and community-driven programming.

The Director also oversees departmental policies, budgets, and procurement activities, ensuring responsible stewardship of public, grant, and private resources. This role works closely with internal divisions, government and community partners, and donors to expand access, strengthen engagement, and deepen the library’s impact across Baltimore City.

Department:
Programs and Outreach

Location:

400 Cathedral Street Baltimore, MD 21201

Salary: $98,000 to $135,000 per year

Job Type: On-site Full-Time, Benefits Included Summary of Duties:

Provides strategic leadership for age-level services, public programming, social impact services, and community engagement initiatives that advance the library's mission, vision, and strategic plan.

Leads the development, implementation and continuous evaluation of innovative, equitable, and responsive public programs and initiatives that reflect community needs and organizational priorities across the library’s 21 branch locations and Central  collaboration with the Executive Director of Education & Library Services, establishes systemwide goals, standards, priorities, and evaluation processes for library programming and services to ensure consistency, quality, and strategic alignment.

Provides leadership, coaching, and strategic direction to five senior managers, fostering innovation, accountability, collaboration, and professional growth.

Deputy Director of Social Impact Services Manager of Program Operations Managers of Adult Services, Young Adult Services, and Children’s Services Develops, implements, and evaluates departmental policies, procedures, and operational practices that promote effective and equitable service delivery.

Oversees Requests for Proposals (RFPs) and negotiates vendor contracts and Memorandums of Understanding (MOUs) in support of library programs, services, and strategic partnerships.

Develops and administers departmental budgets in alignment with organizational priorities, including preparation of annual private fund budget requests for presentation to the Board of Trustees.

Monitors expenditures, allocates resources strategically, and ensures responsible stewardship of public, grant, and private funds to support the Library's mission and strategic priorities.

Collaborates with the Department of Institutional Advancement on grant development and sponsorship requests to support existing and new library programs and services.

Cultivates and maintains strategic partnerships with government agencies, community organizations, educational institutions, and other groups to strengthen educational opportunities, community engagement, and equitable access to library services.

Leads or participates in cross-functional initiatives that advance organizational priorities and improve the effectiveness of public library services.

Minimum Qualifications:

Bachelor’…