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Head of Member Experience & Club Operations
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-22
Listing for:
Junior Tennis Champions Center (JTCC)
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Operations Management, Administrative Management
Job Description & How to Apply Below
JTCC in College Park, MD is seeking a hands-on Director of Membership Experience & Club Operations to lead front desk, pro shop, and facilities while ensuring exceptional member interactions across all sites.
This leadership role reports to the COO, coordinates across departments, builds service standards, manages staffing, budgets, and vendor relationships, and drives a seamless member journey from onboarding to checkout.
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