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Head of Enterprise Client Experience
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-22
Listing for:
HDR
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
HDR is seeking aClient Experience Director to lead enterprise‑wide client experience strategy and drive continuous improvement across the organization. You will translate client insights into action, build a client‑centric culture, and collaborate with sales, delivery, and marketing teams to strengthen relationships and outcomes.
The role demands senior leadership, change management, and the ability to operate in a globally matrixed firm with dispersed teams.
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