Office Services Assistant

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Office Services Assistant
Baltimore, MD (Onsite)
3+ Months (Temp to Hire)
Monday Friday, 9:00 AM 6:00 PM.
Overview
This is a cross-functional role with primary responsibility for print production, along with mailroom, shipping/receiving, and hospitality support. The ideal candidate will have print production or copy center experience, strong customer service skills, professionalism, and the ability to work independently.
Responsibilities

• Operate and support large-format and high-volume print/copy equipment as needed.
• Perform printing, copying, scanning, document processing, and related production tasks.
• Process, sort, scan, and distribute incoming and outgoing mail.
• Receive, scan, organize, and deliver packages throughout the facility.
• Assist with shipping and receiving, including checking packing slips and incoming materials for accuracy.
• Determine appropriate packing methods and materials for outgoing shipments.
• Provide professional customer service and hospitality support to employees, clients, and visitors.
• Assist with conference room and office service needs as required.
• Troubleshoot basic equipment and workflow issues and escalate more complex problems when necessary.
• Maintain accurate documentation and follow established mail, shipping, and production procedures.
• Use related hardware and software for document management, workflow, and cost-recovery functions.
• Read and follow technical instructions, equipment manuals, and related documentation.
• Complete assigned projects independently while remaining flexible to changing business needs.
• High school diploma or GED.
• 1 2 years of related work experience.
• Strong customer service, interpersonal, and verbal communication skills.
• Professional demeanor and ability to provide an excellent customer experience.
• Knowledge of shipping and receiving procedures.
• Ability to follow instructions related to mail delivery and document processing.
• Strong troubleshooting, problem-solving, and organizational skills.
• Ability to work independently and manage multiple tasks in a professional business environment.

Preferred Qualifications

• 2+ years of experience in a legal industry environment is highly preferred.
• Previous print production, copy center, or reprographics experience.
• Working knowledge of copiers, printers, and related office equipment.
• Experience troubleshooting or performing basic maintenance on print/copy equipment.
• Basic electronics knowledge.
• Experience with document management and advanced workflow systems.
• Valid driver's license and required auto insurance coverage, if applicable.
• Candidate is responsible for parking arrangements and costs.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.