More jobs:
Onsite Customer Success Team Lead; OMS
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-28
Listing for:
Carlisle Construction Materials
Full Time
position Listed on 2026-08-28
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Carlisle Architectural Metals (CAM) is hiring a Customer Success Team Lead to guide a 5–8 OMS team onsite at the MD facility. You will share day-to-day leadership, enter and manage orders, and serve as the first line of support for customer and operational issues.
You’ll review KPIs, balance workloads, and coach team members while partnering with Sales and Operations to keep commitments and resolve problems quickly.
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