Test Support Manager - Fire

The Test Support Manager is responsible for the safe and efficient management operations within the Field Section. The incumbent will have a broad knowledge of the requirements for employees within the assigned section. The manager will work independently to plan and carry out work assignments and meet customer demand requirements by supervising and guiding assigned personnel.

The Test Support Manager is responsible for the safe and efficient management operations within the Field Section. The incumbent will have a broad knowledge of the requirements for employees within the assigned section. The manager will work independently to plan and carry out work assignments and meet customer demand requirements by supervising and guiding assigned personnel.

• Oversees and manages the daily operations of the section to ensure that work is being performed at the highest quality and in accordance with applicable work instructions, quality standards, and Government SOPs/JHAs.
• Ensures safety is paramount in all regards to include the use of Personal Protective Equipment (PPE).
• Ensures Section participation in applicable government Hazard Analysis Working Group (HAWG) meetings.
• Frequently visit all test sites, courses, and facilities to interact with assigned employees; capture employee feedback/recommendations for areas of improvement as well as things going well.
• Advises the Department Manager on problem issues; both from customers and subordinates. Works to resolve issues before raising them to the Department Manager for resolution.
• Develops, implements, and maintains internal work instructions for section personnel.
• Plans, assigns, and prioritizes work to ensure customer requirements are met and are completed in a timely manner.
• Attends the ATC Resource Scheduling meetings to coordinate the placement of all assigned personnel in support of project schedules.
• Coordinates cross-utilization of personnel with other Section Supervisors to maximize productivity.
• Manages incoming support requests in accordance with command priorities.
• Maintains performance metric data for the section and provides a summary report to the Department Manager on a weekly basis.
• Provides timely and accurate input to all applicable Contract Data Requirement List (CDRL) items as required.
• Prepares statistical data, reports and presentations as required.
• Ensures section personnel receive and maintain proper training and required certifications/licenses for the performance of their duties. This information will be documented in the Cornerstone Learning Management System.
• Maintain accurate records for property inventory and equipment accountability. Ensures vehicles and equipment are properly maintained to support mission operations in a safe manner.
• Supervises section personnel and coordinates disciplinary actions as needed in accordance with company and union procedures and policies.
• Coordinates requests for leave amongst section personnel availability to ensure adequate coverage and approves all leave requests and time sheets in accordance with company procedures.
• Participate in the screening, interview, and hiring process for the timely filling of position vacancies.
• Maintains a safe, non-hostile, and harassment-free work environment.
• Other duties as assigned.

• Must have one of the following:
• Bachelor's degree and 5 years of applicable experience.
• Associate degree and 7 years applicable experience.
• High School Diploma and 10 years of applicable experience.
• Minimum 5 years’ supervisory experience.
• Highly developed analytical, critical thinking and problem-solving skills.
• Strong organizational skills and attention to detail is a top priority.
• Must share a commitment to maintaining a positive, collaborative work environment while simultaneously optimizing individual performance and contribution.
• Advanced skills and knowledge of Microsoft Office applications.
• Provide a description of your experience and the type of technical test support activities managed within the Firepower and Survivability/Lethality commodity areas that include: operations, maintenance, repair, overhaul and modification on a wide variety of complex…