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Deputy Director, Operations Manager III; NCS; Mayor's Office of Homeless Services

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Baltimore City
Full Time position
Listed on 2026-08-31
Job specializations:
  • Management
    Project & Program Management
Salary/Wage Range or Industry Benchmark: 117000 - 193000 USD Yearly USD 117000.00 193000.00 YEAR
Job Description & How to Apply Below
Position: Deputy Director, Operations Manager III (NCS) - Mayor's Office of Homeless Services

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $ - $ Annually

Hiring Salary Range: $ - $ Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

  • medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
  • This office also supplies wellness programs, support groups, and workshops.

You can learn about our benefits here: (Use the "Apply for this Job" box below)./benefits

Job Summary

The Mayor’s Office of Homeless Services seeks an experienced Deputy Director who possesses strong leadership and problem-solving skills; is experienced and knowledgeable about Federal and State grants, regulations, processes; and the Continuum of Care (CoC) program. This position will play a critical role in promoting the mission of MOHS by overseeing the agency’s legislative and policy activities as well as building and managing relationships with elected officials, business leaders, and community partners to ensure successful implementation of MOHS’s funding and advocacy agenda.

The position includes supervising several key leadership positions within the organization and reports to the Agency Director.

Essential Functions

Develops and executes MOHS advocacy agenda in conjunction with the Agency Director, including legal, regulatory, and sustainability polices that will accelerate MOHS’s mission.

Oversees the managers of the following teams within the Mayor’s Office of Homeless Services – Chief of Emergency Services, Chief of Programs & Chief of Partnership & Policy.

In addition, the incumbent ensures internal and external coordination among the teams.

Serves as MOHS’s point of contact for the Baltimore City Council, and the federal government and Continuum of Care; represents MOHS at hearings, public events, and community meetings.

Develops and maintains strong working relations with a broad spectrum of entities such as elected officials and city, state, and federal agencies, the service providers community, Continuum of Care, and community stakeholders; and leads proactively to promote MOHS’s advocacy agenda, including supporting the Agency Director.

Identifies and provides recommendations on improvements across the organization and helps to solve core problems within the organization; provides tactical support to implement programmatic ideas and strategies and other MOHS staff in their interactions by tracking the ongoing status of each relationship and providing recommendations for next steps.

Oversees the grant implementation process and ensures proper allocation of funds.

Oversees the preparation and administration of program budgets, develops budget recommendations, and monitors expenditures.

Leads in the design and coordination of innovative programming and services that the City/Continuum of Care operates for persons experiencing homelessness.

Develops and recommends policy in programs relating to homeless services.

Participates on committees and task forces to coordinate and target available resources for the homeless; analyzes data, evaluates performance, and identifies program changes and improvements to effectively prevent, reduce, and end homelessness.

Serves as the lead contact for monitoring and audits and is responsible for developing responses to findings or concerns.

Oversees the planning, coordination, and implementation of complex projects.

Responsible for developing and coordinating the compilation of complex narrative and statistical reports and memoranda for the Agency Director’s review and approval.

Minimum Qualifications

Educ…

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