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Hybrid Customer Care Manager EST
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-09-04
Listing for:
Walden University
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Walden University is seeking a mid-senior level customer service leader to supervise a team of professionals, develop scalable service strategies, and collaborate with cross‑functional partners to deliver excellent student experiences.
The role requires a Bachelor's (and often a Master's), 3–5 years in related field, strong project management, and the ability to work a Sunday-Thursday 2pm-11pm EST schedule. Travel 5–10% and some weekend work may be required.
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