Account Director

Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global marketing partner of the future.

We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to deliver exceptional creative a across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire.

As part of the Brandtech Group we’re at the forefront of the deployment of GenAI tools across every aspect of what we do and in Pencil Pro we have the world’s No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction.

At Jellyfish, Client Management has strategic ownership of accounts, providing the very highest levels of client service as well as identifying and driving new business opportunities. They ensure opportunities are converted and accounts are grown in line with the strategy and growth targets of the agency. They have in-depth knowledge of the industry and are able to confidently establish relationships with clients at all levels, understanding their strategic marketing and business problems and taking a longer-term view beyond the day-to-day on how Jellyfish can partner to solve them.

Nothing that comes into Jellyfish should be a surprise to the CM team, nothing goes out to our clients without a tacit or explicit acknowledgement by the CM team. The client lead functions as the "CEO" of a mini business inside Jellyfish. As the CEO of their client business, they are essential, brilliant, and strategic: emblematic of putting clients first and caring for our people – with career roadmaps ahead of them including hub, country, and agency leadership.

As the Account Director, you will serve as the commercial and operational engine for one of the agency’s most progressive, high-tech accounts. This is a hybrid role bridging client management and creative production execution, with a heavy emphasis on client consultation and growth.

You will lead major product launches, oversee complex creative production and brand guardianship work streams, and serve as the strategic partner guiding the client through their AI transformation. This role requires a growth-minded "go-getter" who can comfortably champion big, innovative ideas while maintaining rigorous brand guardianship and end-to-end delivery ownership.

This is a hybrid position based out of our NYC office. The salary range for this role is between $,000 USD, annually, and a final offer is dependent on experience.

• Act as the US Regional Lead for a key account, cultivating deep-rooted relationships with key client stakeholders.
• Partner closely with an adjacent US Account Director and collaborate seamlessly with different capability and regional team leads across Mexico, the US, and EMEA.
• Serve as a proactive consultant, anticipating client needs, matching them to agency resources, and acting as the owner of budgets
• Directly manage, mentor, and develop a junior Account Executive (AE).

• Oversee and implement AI-enabled E2E frameworks across creative, strategy, production, localization, and copy validation work streams
• Partner with internal teams to test emerging AI capabilities, building the operational frameworks and workflows necessary to successfully scale them for the client
• Drive the change management process, consulting with clients on how to integrate AI workflows…