Regional Manager: SME

Job Requisition Details

Requisition : 147273

Location: Mpumalanga

Closing Date: 17 September 2026

Talent Acquisition: Bongiwe Mchunu

Business and Commercial Banking SME

Sales and Service
- Leadership

Manage Managers

FAIS Affected
- Yes

To provide strategic leadership and commercial ownership of SME coverage within a defined region,driving sustainable revenue growth, market share expansion, and superior client value through the execution of BCB SME strategy. The role is accountable for leading high-performing teams, enhancing customer engagement, andembeddinga disciplined credit and sales culture, ensuring delivery against Nedbank’s ambition to achieve 15% SME market share.

Join Nedbank’s Business and Commercial Banking SME leadership team and take ownership of regionalSME growth s role offers the opportunity to shape and execute SME strategy, drive sustainablerevenueand market share expansion, and lead high-performing sales, service and credit teams in a complex,regulated environment. You will play a key role in delivering differentiated client value, influencing senior stakeholders,and strengthening Nedbank’s presence within the SME ecosystem—while accelerating your leadership career through meaningful commercial impact and strategic exposure.

• SME Sales & Market Share Growth
  • Lead regional SME acquisition, cross-sell and portfolio optimisation strategies to drive revenue growth(NII/NIR).
  • Deliver against regional growth targets and actively contribute to the BCB SME market share ambition.
  • Identify and unlock sector-specific opportunities within the SME ecosystem.
  • Drive disciplined pipeline management and conversion performance across Business Managers.
• Strategic Coverage & Execution Leadership
  • Translate BCB SME strategy into regional execution plans and coverage models.
  • Implement dynamic portfolio segmentation and client allocation frameworks to optimise cost-to-serve andROE.
  • Lead the rollout of new SME propositions, operating models, and enablement initiatives (Project Ignitealignment).Drive agility and responsiveness to changing SME market dynamics.
• Customer & Relationship Leadership
  • Drive a client-centric, proactive relationship model focused on value creation and retention.
  • Lead high-impact client engagements, especially for complex or strategic SME relationships.
  • Ensure delivery of a seamless and integrated client experience across sales, service andcredittouchpoints.
  • Embed customer insight-led decision making through feedback, NPS and digital signals.
• Credit & Risk Leadership
  • Maintain strong credit oversight and governance across the region.
  • Review and guide complex credit submissions, ensuring quality, sound judgement, and alignmentwithrisk appetite.
  • Balance growth with sustainable risk practices, ensuring portfolio quality and profitability.
• People & Capability Leadership
  • Lead and develop high-performing SME business teams, including Business Managers and Relationship
    
    Service Specialists.
  • Build capability in solution selling, credit writing, sector knowledge and client engagement.
  • Drive a performance-led culture, ensuring clear accountability and high execution standards.
  • Develop a strong succession and talent pipeline aligned to SME growth.
  • Embed a credit-risk culture across teams.
• Financial & Operational Management
  • Own and manage regional budgets, cost-to-serve optimisation and productivity metrics.
  • Ensure efficient resource allocation, workflow management and operational discipline.
  • Drive execution excellence in projects, systems and process implementation.
  • Monitor and respond to regional performance trends and corrective actions.
• Stakeholder & Ecosystem Leadership
  • Build strong internal partnerships across Credit,…