Accreditation Director, Operations Officer III; NCS; Baltimore Health Department

THIS IS A NON-CIVIL SERVICE POSITION Salary Range:

$83,530.00 - $ Annually

$83,530.00 - $ Annually

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://human resources.baltimorecity.gov/hr-divisions/benefits

The Accreditation Director oversees and enhances the department’s data collection, reporting, accreditation, and quality improvement initiatives to ensure alignment with program objectives and public health certification and accreditation standards. Supports the organization by applying tools and methods, conducting data analysis, preparing technical documentation, managing projects, and promoting leadership development in change management.

• Defines and advocates for the “voice of the customer” when improving processes, programs, and operations. Supports and enhances Quality Improvement Training and delivers related training and professional development to strengthen quality improvement skills within clinical programs.
• Acts as a resource by providing guidance and leadership for quality improvement activities.
• Contributes to the development of tools for quality improvement, coordinates and conducts quality assurance review activities such as chart reviews and delivers regular updates and reports to executive leadership.
• Manages data compilation and analysis for quality improvement initiatives.
• Collects and summarizes performance data to identify opportunities for improvement.
• Assess the impact of quality improvement initiatives and activities.
• Establishes and maintains partnerships, fostering collaboration within the organization and with diverse stakeholders.
• Leads special strategic and operational projects assigned by leadership, ensuring effective development, implementation, risk and benefit analysis, and completion.
• Responsible for the development and implementation of the Agency wide Quality Improvement Plan.
• Oversees focus groups and conduct key informant interviews.
• Apply data to design interventions and plans targeting policy and environmental change.
• Develops and implements a sustainable health improvement action plan with defined strategies, milestone activities, timelines, partner commitments, and a reporting system.
• Coordinates public health planning projects aligned with the Baltimore City Health Department's strategic plan.
• Participates in public health emergency response duties as assigned and consistent with job classification and training provided in response to natural disasters and threats to public health.
• Perform other related duties as required.

Education:

A bachelor’s degree, master’s degree preferred in business administration, public administration, management, or related field from an accredited college or professional certification may be required.

Have an equivalent combination of education and experience.