Stars Experience Manager — Medicare Advantage Impact
Listed on 2026-10-06
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Management
Healthcare Management
Care First, Inc. in Baltimore, MD seeks a Manager, Stars (Member Experience) to lead a team and drive cross-functional programs that improve member experience and CAHPS/Star ratings for Medicare Advantage plans.
The role analyzes CAHPS, Pulse, complaints, and call center data to shape strategy; oversees enterprise CAHPS initiatives; partners with CMS/BCBSA to implement regulatory changes and scale Medicare Advantage solutions across lines of business.
As a Stars Experience Manager — Medicare Advantage Impact, you will play an important part at Care First, Inc. in Baltimore, MD, United States.
All applications are reviewed carefully by our team.
The position is based in Baltimore, MD, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 108..
We aim to respond to suitable candidates as soon as possible.
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