Associate Director, Facilities
Listed on 2026-10-07
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Management
Project & Program Management, Operations Management, Healthcare Management, General Management
Responsibilities and Duties Leadership
- Provide supervision and oversight of the Housing Facilities Manager.
Serve as a key contributor to university decision-making by providing strategic input that supports the success of housing facilities and enhances the overall Towson student experience.
- Coordinates all facilities, needs and initiatives within the department, represents Housing and Residence Life on building projects.
- Maintains daily collaborative efforts with operations and maintenance team and Director of Operations & Maintenance on needed follow-up. Attend weekly manager meetings with Operations and Maintenance Team.
- Actively participates in developing departmental goals and priorities for a growing residential campus.
- Works closely with Residence Life Coordinators and Associate Directors to support day-to-day operations, resolve building-related issues, respond to facility emergencies, and ensure routine maintenance plans are achieved is an ongoing priority.
- Collaborate with 12 – 16 building maintenance personnel conducting repair and upkeep in 15 university residence halls.
- Ensure all delivered services comply with campus, state, and federal building, construction, fire and life safety, and health codes. Embraces and champions a culture of safety excellence.
Lead the housing facilities portfolio with a culture of engagement and inclusivity in which all staff and students are treated with respect and professionalism.
- AssisttheAVP in various projects,communications,and reports, and attend various meetings pertaining to Facilities Management and Planning& Constructionprojects as well as student emergencies.
- Serve as liaison with project managers.
- Coordinate residence hall system condition evaluations for renewal and capital planning.
- Establish and evaluate operational standards, processes, and procedures for reactive, emergency, planned, and preventative facilities services.
- Develop and manage facility inspections and assessment programs for identifying building deficiencies requiring immediate, near-term, or long-term action.
- Mobilize to respond to building emergencies where senior level direction and coordination are required.
Meets bi-weekly with the AVP for Housing & Residence Life.
Participates in Housing & Residence Life Leadership meetings.
Manage analysis and reports onthe quality and assuranceonall work orders related to all housing areas. Work closely with Residence Life Coordinators and Facilities Management staff on work order issues.
Respond to inquiries from residents, parents, and staff in a calm, constructive, positive, and empathetic manner to investigate situations/complaints and establish a plan for corrective action.
Make appropriate contacts and coordinates with different internal departments and external organizations to ensure the delivery of routine and essential services to all buildings and campus community.
Collaborates with various campus departments and operating partners to ensure services are completed, coordinated, or managed appropriately to effectively support the mission of Student Affairs.
Regularly communicates with partner departments across the University to build trust and positive working relationship.
Develop specifications for the purchase of all FF&E needs within the University owned residential facilities.
Manage HRL plant fund accounts.
Maintain up-to-date contact with vendors for product knowledge and cost estimation.
Conduct follow-ups on ordering, delivery, installation, and service of acquired products.
Maintain an on-going inventory of all FF&E and conditions of the physical facilities.
Coordinate the disposal/removal of outdated…
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