Production Technician

The Company:

Potomac is a distinguished microfabrication company renowned for its expertise in quickly and
cost-effectively developing miniature products and bringing them to market. With capabilities
spanning micro-machining of polymers, metals, ceramics, and glass, Potomac achieves
specifications that surpass traditional manufacturing processes. Goodfellow has successfully
completed the acquisition of Potomac Photonics, headquartered in Baltimore, USA.
A supplier of high-quality metals and materials, Goodfellow specialises in the research and
development sectors with a strong focus on science and industry. Our technical teams have
worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight
against COVID-19, and have been used in probes that have travelled through space as far as
Saturn.
Established in London in 1946, Goodfellow now supplies materials globally and holds offices in
the UK, France, Germany, USA and China. Today, backed by the prestigious Private Equity firm
Battery Ventures, Goodfellow is on an exciting trajectory with a strong mergers and acquisitions
strategy and ambitious goals to achieve our growth targets.

Production Technician Position:

The manufacturing department is a key element within the customer service proposition. This
work provides a critical factor within the supply chain and the attainment of the company's
strategic goals globally.
You will play a key role in making sure that the customer gets the correct product, to the correct
specification, at the right time. Working in an efficient and effective manner, you will deal with a
range of product requests, ensuring that they reach the customer in great condition.
Key Responsibilities

• Keeping the work environment safe and tidy.
• Ensuring that all tasks are performed to the required standard and quality to meet both
  internal and external customer requirements.
• Operate various laser systems according to instructions and training.
• Confirming and checking order details.
• Ensure all documentation is completed accurately and on time.
• Flexibility within the team is a key requirement. Must be prepared to work where requested
  to meet the needs of the customer.
• Identify and communicate opportunities to improve processes in support of efforts to
  increase standardisation, reduce costs, reduce cycle times and improve safety.
• Set up and operate equipment to produce products that meet customer specifications.
• Test and inspect parts against requirements.
• Provide training to new and existing staff as needed.
  Key Requirements
• Ability to follow verbal and/or written technical instructions.
• Ability to read, understand and follow safety procedures and general instructions.
• Attention to detail and quality.
• Methodical approach to tasks.
• Proactive and positive attitude.
• Willingness to take on new ways of working and prepared to be open to flexibility and
  training into all areas within the production environment.
• Strong communication and team working skills.
• Experience in a manufacturing environment is preferred but not essential.
• Flexibility on working various shift patterns / hours within either a days or nights.

Key Expectations:

• Detail-oriented, quality and precision-focused
• People-oriented, supportive and fairness-focused
• Team-oriented, cooperative and collaborative
• Positive Attitude
  Salary
  Basic salary, dependent on experience.

Plus:
Health, Dental, and Vision insurance. Holidays, Sick leave and Personal leave.
All Employees are required to live by the Company Values

Continuous Improvement:

• Acknowledge the shortcoming and limitations within yourself and your team and take
  action to mitigate these.
• Seek ways to improve and enhance Goodfellow working practices.
• Be receptive to new ideas and practices to improve the results within your team.
• Implement solutions and changes positively and encourage the same within your team.
• Encourage your team to provide solutions not problems.
• Be receptive to feedback for your own and team’s performance.
• Go above and beyond.
• Actively seek feedback from your teams’ customers to ensure their needs and expectations
  are met.
  Responsibility:
• Knowledge of managing the commercial impact of a team.
• Ability to meet both personal and departmental KPIs.
  One Team:
• Regularly communicate the progress of the department/teams’ efforts based against the
  operational plan and business objectives.
• Build a positive and healthy working relationship with all colleagues in your team and
  company.
• Communicate with all colleagues in a professional, calm and assertive manner.
• Be flexible to the needs and requirements of other teams.

Customer Centric:

• A mindset that puts the customer at the centre of everything we do.
• Flexibility and a positive attitude towards opportunity.
• Exhibit a positive approach and treat all colleagues, clients etc with dignity and respect.