Director, Strategic Communications – Marketing

• Develop and lead Jhpiego’s integrated communications, marketing, and brand strategy
• Shape and reinforce Jhpiego’s global reputation, institutional narrative, messaging framework, and brand identity
• Lead executive communications, thought leadership, and strategic messaging support
• Oversee crisis communications planning and organizational reputation management
• Ensure consistent messaging across organizational, fundraising, technical, and corporate materials
• Lead marketing strategy to increase awareness, engagement, and philanthropic support
• Oversee digital marketing, website strategy, social media, paid media, SEO, influencers, and audience development
• Drive integrated campaigns that elevate visibility and expand engagement with priority audiences
• Monitor performance metrics and optimize marketing effectiveness using analytics and audience insights
• Provide strategic leadership for global communications across headquarters, regional, and country offices
• Oversee editorial planning, storytelling priorities, communications standards, and content governance
• Strengthen country communicators through training, collaboration, and knowledge sharing
• Lead internal communications supporting employee engagement, organizational alignment, and change management
• Support CEO and senior leadership communications, including speeches, presentations, leadership messaging, and announcements
• Supervise the Senior Managers of Communications, Marketing, and Global Communications
• Lead strategic planning, budgeting, staffing, vendor management, and performance measurement
• Establish KPIs and dashboards for communications, marketing, visibility, and engagement outcomes
• Partner with Development, Technical Programs, Country Offices, Human Resources, and Executive Leadership
• Represent communications and marketing functions externally as appropriate

• Master’s degree in Communications, Marketing, Journalism, Public Relations, Business, or related field
• 10+ years of progressively responsible experience leading strategic communications, marketing, branding, or public affairs
• Minimum 7 years managing high-performing communications and marketing teams
• Experience developing integrated communications strategies for complex, global organizations
• Experience advising executive leadership and serving as a strategic communications counselor
• Expertise in branding, reputation management, and organizational positioning
• Exceptional executive communications, writing, editing, and storytelling skills
• Experience developing organizational narratives supporting fundraising, partnerships, and thought leadership
• Proven success managing media relations and executive visibility strategies
• Understanding of digital communications, marketing analytics, audience engagement, SEO, social media, and web strategy
• Experience leading crisis communications and issues management
• Ability to translate complex technical and scientific information into compelling content
• Ability to build relationships with executive leadership, donors, partners, media, governments, and staff
• Experience leading global communications teams across multiple countries and cultures
• Strategic planning, organizational, and project management skills
• Financial management and budgeting experience
• Ability to lead organizational change and foster innovation
• Commitment to diversity, equity, inclusion, and culturally responsive communications
• Experience using analytics, dashboards, and audience insights
• Ability to travel domestically and internationally up to 20%
• Successful candidates are subject to a pre-employment background check

Demonstrates expertise in developing and leading integrated communications, marketing, and brand strategies for global organizations. Proven ability to manage high-performing teams, oversee crisis communications, and utilize analytics for optimizing marketing effectiveness.

• Strategic Communications Leadership
• Branding and Reputation Management
• Digital Marketing and SEO
• Executive Communications and Storytelling
• Crisis Communications Management

• Integrated Communications Strategy
• Marketing Analytics
• Content Governance
• Performance Measurement
• Organizational Positioning
• Media Relations Management
• Project Management
• Financial Management
• Audience Engagement
• Crisis Communications

• Relationship Building
• Leadership
• Collaboration
• Change Management
• Diversity and Inclusion Commitment

• Master’s Degree in Communications
• Master’s Degree in Marketing
• Master’s Degree in Public Relations
• Master’s Degree in Journalism
• Master’s Degree in Business

• Global Communications
• Philanthropic Support
• Organizational Narrative
• Thought Leadership
• Crisis Management

• Social Media Platforms
• Website Strategy
• Paid Media
• Analytics Dashboards
• Audience Insights