Outreach, Communications Digital Content Coordinator

ABOUT ASSOCIATED BLACK CHARITIES: Associated Black Charities (ABC) is a dynamic non-profit organization dedicated to addressing the systemic disparities faced by Black communities. Through innovative programs, strategic partnerships, and community engagement, ABC works tirelessly to promote economic empowerment, social justice, and racial equity. Our goal is to uplift and empower Black individuals and communities, creating lasting change for generations to come.

The Outreach, Communications, and Digital Content Coordinator reports to the Director of Executive Affairs and Special Projects in support of the Associated Black Charities (ABC) mission. The position works in partnership with the other ABC staff and leaders, community volunteers, and committees to drive growth and success in ABC’s outreach and communication. The Outreach, Communications, and Digital Content Coordinator will cultivate and steward activities that will promote growth and awareness of mission-based programming and ensures the success of ABC’s initiatives in accordance with policies and procedures.

The Outreach, Communications, and Digital Content Coordinator is analytical, multi-task oriented, uses critical thinking, is self-motivated, and mission and development focused. The Outreach, Communications, and Digital Content Coordinator will have integrity, high motivation, and be able to produce results in a fast paced and deadline‑oriented environment with creativity.

• Work closely with the team to effectively communicate ABC’s mission, programs, resources, and priorities and ensure its integration into all of ABC’s initiatives.

• Develop and implement comprehensive outreach strategies to engage diverse stakeholders, including community members, partner organizations, and policymakers.
• Create compelling content for ABC's communications channels, including website, newsletters, press releases, and social media platforms.
• Manage ABC's social media presence, including posting regular updates, responding to comments and messages, and tracking analytics to measure engagement and impact.
• Collaborate with program staff to develop communication materials, including brochures, presentations, and reports, to support programmatic initiatives and fundraising efforts.
• Cultivate relationships with local media outlets, journalists, and influencers to secure press coverage and raise awareness of ABC's mission and programs.
• Coordinate outreach events and community engagement activities, including town hall meetings, forums, and workshops, to foster dialogue and mobilize support for ABC's initiatives.
• Monitor trends and developments in the fields of communications, media, and social justice to inform ABC's messaging and outreach strategies.
• Provide support to staff and volunteers on effective communication techniques, including media relations and social media best practices.
• Assist with the development and implementation of marketing campaigns to promote ABC's events, programs, and fundraising initiatives.
• Track and report on outreach and communication activities, including metrics such as website traffic, social media engagement, and media mentions.
• Be knowledgeable about ABC’s strategic plan and operations, ensuring communications reflect mission, vision, and current messaging of ABC; and are effective tools for donor enlightenment, cultivation, and retention.
• Managing the technology and logistics for ABC’s virtual program offerings.

• Represent ABC at community events, networking functions, and donor meetings to enhance visibility and support for the organization.
• Develop relationships within ABC’s community empowering supporters to tell their impact stories.
• Deliver excellent customer service to all donors (investors), participants, corporate partners, and individuals by understanding their interests, responding promptly to requests and providing consistent year‑round communication.
• Participate in ABC’s programmatic initiatives and events.

• Lead the development and execution of ABC’s monthly…