Program Assistant Intern

Appendix III – Scope of Engagement - Program Assistant Intern III

Location:

3310 Eastern Ave Baltimore, Maryland (Hybrid)

Division:
Operations

Reports To:

Operations Manager 2 & Operations Manager 3

Position Type:
Internship / Independent Contractor (1099)

Classification:
Hourly

Compensation: $15 per hour (FFS/Billable per service)

Community Wellness Psychiatric Rehabilitation Center, LLC and Community Wellness Outpatient Mental Health Center, LLC is seeking a motivated, detail-oriented Program Assistant Intern I to support the delivery and coordination of programs designed to promote health, wellness, and community engagement. This internship offers valuable, hands‑on experience in nonprofit operations, client support, and program coordination within a dynamic, community-centered environment.

• Assist in the planning, coordination, and execution of wellness programs, workshops, and community activities.
• Maintain and update participant records, databases, and program documentation.
• Support communication efforts including participant outreach, email correspondence, and social media.
• Prepare program-related materials such as presentations, reports, and informational handouts.
• Provide logistical support for internal meetings (scheduling, agenda creation, and note-taking).
• Offer on‑site support for client interactions, including program intake.
• Collaborate with staff, volunteers, and community partners on special projects and initiatives.
• Track and report program metrics, participation levels, and client outcomes.
• Assist with filing, recordkeeping, and compliance‑related administrative tasks.
• Research best practices, community trends, and relevant health data to inform program planning.
• Conduct post‑event follow‑ups, including compiling survey responses and participant feedback.
• Monitor inventory and order supplies for program activities.
• Contribute to the development of promotional content and marketing materials.
• Support grant writing efforts by gathering data, drafting summaries, or compiling background information.
• Shadow staff during client sessions and team meetings to learn about clinical and programmatic operations.

• Currently enrolled in a degree program in Public Health, Social Work, Nonprofit Management, Communications, or a related field.
• Strong organizational and administrative skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and Google Workspace; experience with Canva or social media platforms is an asset.
• Ability to work independently while also contributing to a collaborative team.
• Enthusiastic, adaptable, and passionate about community wellness and social justice.

• Rehabilitation Assessment
• Client Satisfaction Survey
• Entitlement Case Management Services
• Psychiatric Rehabilitation Program Services
• Outpatient Mental Health Services

• Meaningful hands‑on experience in community health and program management.
• Opportunities for mentorship and professional development.
• Networking with professionals, community partners, and stakeholders in the nonprofit sector.